email server down?

Re: Mail.jodoshared.com (63.209.158.6) down?

the server is up, and runing fine, and some people even using it, there is a major routing issue with a range of IPs right now, it is going to new york for some reason, could you send me a full tracert from your location so I can see where the problem lies on your end?
 
Re: Mail.jodoshared.com (63.209.158.6) down?

I am only getting to Dallas from here in Texas:
3 hagg-01-t3-1-0-0-0.ausu.twtelecom.net (64.132.190.45) 1.543 1.300 1.597
4 dist-01-ge-3-1-0-510.ausu.twtelecom.net (66.192.253.160) 2.793 1.130 1.677
5 core-01-so-0-1-0-0.dlfw.twtelecom.net (168.215.53.93) 5.782 6.218 6.098
6 tran-01-ge-0-2-0-0.dlfw.twtelecom.net (168.215.54.86) 6.098 6.174 5.483
7 so-4-0-0.gar2.Dallas1.Level3.net (67.72.4.17) 5.942 6.590 6.506
8 ge-1-3-0.bbr1.Dallas1.Level3.net (209.247.9.225) 5.996 6.002 6.184
9 so-8-0.core1.Dallas1.Level3.net (4.68.112.166) 6.557 !H * 6.477 !H
 
Re: Mail.jodoshared.com (63.209.158.6) down?

I canot access it to.

A rastrear a rota para mail.m****here.biz [63.209.158.6]
at? um m?ximo de 30 saltos:

1 27 ms 31 ms 15 ms dial-b1-168-2.telepac.pt [194.65.168.2]
2 62 ms 46 ms 62 ms dial-b1-168-1.telepac.pt [194.65.168.1]
3 62 ms 78 ms 61 ms dial-b1-170-130.telepac.pt [194.65.170.130]
4 62 ms 62 ms 77 ms dial-b1-170-113.telepac.pt [194.65.170.113]
5 62 ms 62 ms 46 ms dial-b1-169-98.telepac.pt [194.65.169.98]
6 62 ms 46 ms 46 ms ginter1.telepac.net [213.13.135.110]
7 62 ms 62 ms 62 ms lisbon1-br1-p61.cprm.net [195.8.10.133]
8 77 ms 62 ms 62 ms lisbon1-cr1-g20.cprm.net [195.8.0.103]
9 124 ms 124 ms 124 ms so-2-2-0-ecr1.mia.cw.net [195.2.6.37]
10 124 ms 155 ms 140 ms so-7-0-0-ecr2.mia.cw.net [195.2.3.66]
11 171 ms 155 ms 171 ms so-3-2-0-dcr1.was.cw.net [195.2.3.25]
12 155 ms 156 ms 171 ms so-6-0.hsa2.Washington1.Level3.net [63.215.131.2
1]
13 ge-7-0.core1.Washington1.Level3.net [64.159.18.5] relat?rios: Anfitri?o de
destino inating?vel.

It gives a error and stops the tracert
 
Re: Mail.jodoshared.com (63.209.158.6) down?

ON a tracert I get timed out after 1 hop. I have tried to get in via mailtoweb.com with no luck. Only access I have to mail is via jodohost admin's hoarde login.
 
I'm having trouble connecting to the email server on my accounts. Is the server down? I submitted a ticket but got no automated response...
 
Re: Mail.jodoshared.com (63.209.158.6) down?

The issue is being worked at from the datacenter level.
 
Re: Mail.jodoshared.com (63.209.158.6) down?

Just got a reply that they are on top of this and working to resolve it ASAP.

BTW, reason the horde works is that the internal servers can talk, and the mail server is up, so it can retrieve mail internally, external mail providers can't as the routing is messed up.

it seems that it is affecting ips in the 63.* class a range.
 
OK - I see the other threads on this issue now... I'm not sure why, but the 'New Posts' link doesn't show threads in order by time/date any more??
 
Threads merged. For now keep it here, if additional traceroutes can be posted it may be helpful, but the datacenter and level3 are working on it.
 
email seems to be delayed or something. everything acts OK but I'm not receiving anything other than test mails within Jodos servers and outgoing mail is not reaching destinations outside Jodo either....:(
 
I just sent an email to my hotmail account without any issues

Could you submit a ticket regarding this?
 
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