HELP!! with Outlook 2002 ''Send /Recieve

Hi All
forgive my ignorance if this post is not in correct section but my head is exploding under the problem i am trying to fix with Outlook 2002.(Please feel free to tell me if it needs moving to another section)


I was using outlook 2002 with no problems when i was living in the uk about 6 months ago but have now moved to South Africa .I have set-up all my email address(es) , pop3 and smpt fields fields correctly (comes back all correct when click on ''test account settings''),
I always get the same error message immediatley i click the send/recieve tab-''The operation failed''.
This message come up immediatley i press the ''Send/Recieve'' tab on the toolbar(no waiting at all!!!).
(I know for certain that one of the accounts is identical to my partners account which she accesses through Outlook Express with no problem whatsoever!!).

I have seen that if i access the tools menu and send from the individual email accounts(two on there) they send and recieve perfectly!!???
I also think the following are related problems:
When i change the ''Disable Schedule Send/Recieve '' on the tools menu the identical error message( ''The operation failed'')come up as above(same quick response as well)
When i try to change the ''Send and Recieve Settings'' on the tools menu it does nothing(no response).
By the way i get exactly the same problem when i use Outlook Express as my default email client???(i click the send/recieve tab-''The operation failed''.
This message come up immediatley i press the ''Send/Recieve'' tab on the toolbar(no waiting at all!!!)).

The only things i can think that is different from when i used Outlook 2002 correctly last ,was i downloaded a trial version of Office 2007 which i have now taken off as it was only a trial which i never got round to using(seemed to find that i wasnt able to access any functions/processes ?).Also i now do not have MS Word as i use Open Office.



Well thats my problem has any techie people got on any sort of simple sounding solutions as im a bit of a technophobe and still having have problems getting use to the calculator age!!!! :rolleyes:

Please Please Please can anyone let let me know if the problem can ever got sorted.Tried going through Microsoft but seems im not registered to get support for this product!!!! (Think twice about there email clients in future!!!).I need it to sync with a PDA i have otherwise i would swap for another email client . as im sure its the same problem im having?

Many regards and hope your able to give a bit of light on the problem

Andrew ?(
 
Hello,

do you run an anti virus product? It sounds to me like their proxy service that scans mails is down causing this.
 
Hello,

do you run an anti virus product? It sounds to me like their proxy service that scans mails is down causing this.
Hi thanks for quick response .i am now using the free ''avast anti virus'' software which is about 3months old . But even if i stop the avast and also the Windows firewall it still gives same error???.
Any thoughts???
 
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