HVM2 - Not responding power down - Resolved

Discussion in 'Virtual Private Server' started by Stephen, May 26, 2014.

  1. Stephen

    Stephen US Operations Staff Member

    We may have lost a power supply module or backplane on HVM2 as it has gone down and not starting up via remote commands to do so (the motherboard is working from minimum power alternative)

    I am heading to the datacenter to check the power on the server, its quite bad weather and will take at least 20 minutes to get there and then start to find the issue.
  2. Stephen

    Stephen US Operations Staff Member

    Sorry for the delays the power supply was harder to swap than expected as the fast swap module wasn't working and I had to bypass it and wire directly to the board and hotswap SAS backplane. The server is operational now, and Virtual Machines starting up.
  3. akshay

    akshay Administrator Staff Member

    Forget to update here all is up now.

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