AreYouOnTheNet
Guppy
Hey Support, Here's some help.
Our ecommerce sites at JH have been down for days now! Ever since the Migration. While we thought it was a SSL issue (which one was - thanks to JH's poor performance) we examinedx why we are not getting any sales on our sites!
Seems that with the migration to hte new cloud servers, JH failed to install Legacy drivers and DLLS.
So our processing doesn't make it to the card processors!
You need to install the LPICom DLL
available here...
Global Gateway API COM Object® Windows
http://www.firstdata.com/en_us/cust...way-api-software-downloads#/content-product-1
If this post sounds terse - it is meant to be! We shouldn't have to trouble shoot this migration!
This is a very costly move for us! Just ask our clients.
Our ecommerce sites at JH have been down for days now! Ever since the Migration. While we thought it was a SSL issue (which one was - thanks to JH's poor performance) we examinedx why we are not getting any sales on our sites!
Seems that with the migration to hte new cloud servers, JH failed to install Legacy drivers and DLLS.
So our processing doesn't make it to the card processors!
You need to install the LPICom DLL
available here...
Global Gateway API COM Object® Windows
http://www.firstdata.com/en_us/cust...way-api-software-downloads#/content-product-1
If this post sounds terse - it is meant to be! We shouldn't have to trouble shoot this migration!
This is a very costly move for us! Just ask our clients.
