Mailbox problem, not serious.

I

iamar

Perch
Hi,

I have a ticket (IOS-75949-968) at resellerdesk.jodohost.com, for a problem with one of our email account, on wich we cannot access their contacts (we get a error 500). This is an account from a customer, wich uses it for work.

Now, the answer I get from support guy is:

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[email protected] is having mailbox size 108.96 MB of 500 MB.
This is not suitable for using with web mail.
Please use outlook or other mail client for this mail box.

Regards,
Praveen
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Is this serious?

Thanks, Ignacio.
 
It sounds like the contacts may be causing a php memory overage making the server error, and that may be the technical reason behind the answer.
 
Stephen,

Thanks, that sounds much real than the original answer. Anyway, I need a solution for this. Maybe a download link of the existing contacts? I need to provide my customer a solution.

Thanks, Ignacio.
 
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