New outbound mailserver IP's?

Discussion in 'Email Support' started by kujo2123, Oct 2, 2012.

  1. kujo2123

    kujo2123 Perch

    We are using SPF for our customers, and that has worked well up until this week (possibly last week). It looks like some mail servers, specifically mail9, is now routing mail through mail9-smtpout.myhsphere.biz which is on a different subnet.

    First, what should we be using for SPF now?

    Second, why weren't we notified the IP's and mailservers would be changing?
  2. Stephen

    Stephen US Operations Staff Member

    1. it likely should be using the name myhsphere.biz not the IP
    2. They change if there is a temporary blacklisting or spam issue, always have, for years, almost a decade now, I don't think we've ever given notice of it once, and it happens too often sometimes due to trojan and malware these days(stealing login info from client PCs, or even sending via them), I don't think it will even be possible to do so.
  3. kujo2123

    kujo2123 Perch

    This is what I have been using by default for any of our customers (with the exception of those that need to send SMTP out via their ISP's mail server, then I add an additional entry for those smtp servers):

    v=spf1 a mx a:ns.mysphere.biz a:myhsphere.biz include:myhsphere.biz include:mysphere.biz ~all

    Does that look correct?
  4. kujo2123

    kujo2123 Perch

    Also, when is mail9 going to get off the spamcop block list?
  5. abhishek

    abhishek Administrator Staff Member

    We have blocked the spammer.It should be resolved soon.

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