New user: can't create MS SQL login

Discussion in 'Database Support' started by tjdeater, Aug 22, 2003.

  1. tjdeater

    tjdeater Guppy

    Hello,

    I just signed up for a trial account (basic Windows hosting). Tried to create an MS SQL login and received the following error:

    Internal Error, Tech Support Was Notified

    Any suggestions?
  2. StPatrick

    StPatrick Perch

    If you are in hurry, submit a ticket in your Control Panel, otherwise just wait when Yash will answer you here :)
  3. tjdeater

    tjdeater Guppy

    Re: Re: New user: can't create MS SQL login

    Thanks, StPatrick. Will do. :)
  4. Atul

    Atul Administrator Staff Member

    We are aware of this problem and are looking into it... i'll let you know as soon as it is fixed
  5. Yash

    Yash Bass

    Just an update, we are still working on this. This seems to be a very complicated problem and we are trying to fix it without having to bring down any servers.
  6. Yash

    Yash Bass

    Update: We handed this issue over to PSOFT yesterday and they are working to correct the problem. There seems to be a bug that constantly causes a creation failure. We appologize to all our customers that have been facing this problem for the last couple of days. We are hoping it is resolved within the next 24 to 48 hours.
  7. Yash

    Yash Bass

    What we have done right now is turned off new creations on MSSQL4 and turned on creations for MSSQL3. Any customers that really need to create a database right away can signup for a new trial account and shift their files there. Once shifted, they could open a ticket with us and we'd close down their old account and credit any payments made to this new account.

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