Hello!
I'm on Value Windows plan, Account #3759, I pay for the hosting on semi-yearly base. Last billing period I paid $53.70 instead of $41.70 because I hosted 4 domains on this account (one is for $2 per month additionally). Same day I removed one domain but my semi-year cost stayed the same. Well I paid $41.70 and now my account is -$12 overdue. I wonder why I need to pay for service I no longer use? Can I pay just $2 for this month even if extra domain was in service just one day?
I opened ticket but received suggestion to send e-mail to billing_at_jodohost.com which I did twice but got back only reminders to pay my balance every two days.
Thanks!
Vitaly Zayko
I'm on Value Windows plan, Account #3759, I pay for the hosting on semi-yearly base. Last billing period I paid $53.70 instead of $41.70 because I hosted 4 domains on this account (one is for $2 per month additionally). Same day I removed one domain but my semi-year cost stayed the same. Well I paid $41.70 and now my account is -$12 overdue. I wonder why I need to pay for service I no longer use? Can I pay just $2 for this month even if extra domain was in service just one day?
I opened ticket but received suggestion to send e-mail to billing_at_jodohost.com which I did twice but got back only reminders to pay my balance every two days.
Thanks!
Vitaly Zayko