PTR needed

Discussion in 'Email Support' started by arathra, Jan 25, 2011.

  1. arathra

    arathra Perch

    One of my clients has problems sending emails. They are returned saying

    Is setting up a PTR record something which you can do?
  2. akshay

    akshay Administrator Staff Member

    Please open a support ticket with mention domain name and all details.
  3. Stephen

    Stephen US Operations Staff Member

    We provide rDNS (PTR) on mail servers and VPS solutions, other servers need to mail through the SMTP Authentication to be sure their mails go out with rDNS/PTR and deliverable.

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