Shared SSL

[tomfloate]

Hi,

I have a client who currently has their own SSL ... what does the Shared SSL option offer? Would they still be able to use https://theirdomain.com?

Thanks
Tom

 

[tomfloate]

On another note ... I have a client who has an SSL but we do not know the CSR and Private Key so I need to generate a new one.

If I generate a new CSR will this throw out the current SSL until I have chance to obtain a new SSL as this can sometimes take a couple of days?

Thanks

 

[Stephen]

Question 1. no. It uses a subdomain of the node, Shared SSL basically means we have purchased a wildcard ssl and subdomains can be protected, extending to multiple domains is not possible without error, which you don't want with SSL.

Question 2: If you don't know the original PKey and CSR yes for the most part you aren't in a good place, these should always be stored on file. So yes requesting a new CSR will regenerate those and need existing SSL off, these can generally be done quickly now so if you were to send a ticket and generate the new CSR/PKey, input to the ssl provider, get their response we could see to it and help you get the SSL up quickly with as little down as possible.