Signup problem (Port 8433)

Discussion in 'Pre-Sales' started by yantao, Feb 16, 2005.

  1. yantao

    yantao Guppy

    Signup problem (Port 8443)

    I am interested to sign up for one of the window reseller package but unfortunably i cannot proceed further than the "checkout" page as my corporate firewall is blocking port 8443. Please advise.

    Does it also mean that I would not be able to access the H-Sphere Control panel too? I hope the control panel is using port 80 instead of other ports.

    Thanks in advance.
  2. Yash

    Yash Bass

    The control panel uses port 8443 or 8080 (https or http).

    We should be changing ports within a week. The last time we tried we faced issues.
  3. yantao

    yantao Guppy

    Thanks for the feedback.

    That means I would have to wait till the ports are changed before I would be able to sign-up. And what's important to be would be the ability to access the control panel via port 80 (HTTP).

    Guess I would have to hold my horse first... :(
  4. yantao

    yantao Guppy

    Hi there,

    If the control panel is unaccessible through other ports, do you provide a web-based ftp access via port 80?
  5. Yash

    Yash Bass

    FTP access is available over port 21. The control panel has an inbuilt file-manager.

    We will be changing ports shortly. We will be announcing it beforehand however to give our reseller time to change URLs
  6. yantao

    yantao Guppy

    Thanks for the prompt feedback.

    But I have to decide on my hosting provider latest by next week. So is there any firm dates decided yet?
  7. Yash

    Yash Bass

    We should definately have switched by next week. I'll announce a date within 48 hours
  8. yantao

    yantao Guppy

    Is there any updates on this yet? Let me know if it's posted somewhere else in the forum. Cheers.
  9. Yash

    Yash Bass

    We actually looked into this yesterday but ran into problems
    We should have this changed by Friday.
  10. yantao

    yantao Guppy

    Thanks for the prompt feedback. ;-)

    Actually I am really in a rush to sign up for a reseller account, and at the bare minimum, i must be able to access the control panel via my office network (which is pretty strict).

    But the best scenario for me would be having access to both the control panel and a full fledge web-based (Port 80) FTP/file manager.

    I am not sure whether am I the only one with this situation. But a host that could offer me the best scenario would be a great value-add.
  11. yantao

    yantao Guppy

  12. Yash

    Yash Bass

    you should now be able to signup
  13. yantao

    yantao Guppy

    Have just signed up... Thanks...
  14. yantao

    yantao Guppy

    Hi there,

    I have this error when i am trying to submit my DNS server aliases.

    "no Reseller DNS IP is available for host 23"
  15. Atul

    Atul Administrator Staff Member

    Just adding them, try in 5 minutes.
  16. Atul

    Atul Administrator Staff Member

    OK, we have added enough IPs to take care of 100 new resellers.

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