SLA uptime has changed...

[cca]

jodohost home page states 99.9% sla uptime gaurantee yet when the link is visited (sla.asp) sla shows 99.5%.

This has changed from 99.95% ?

 

[Atul]

SLA is 99.9%. Seems like designer uploaded old page. It will be corrected shortly.

 

[cca]

bugger, i just change my sla to reflect the same

 

[cca]

seems this is not a priority?
http://jodohost.com/sla.asp

I would like my sla to refect jodohsts for obvious reasons.

 

[Atul]

ok, correct page is uploaded now.

 

[relisol]

SLA is 99.9%. Seems like designer uploaded old page. It will be corrected shortly.

How the I get the money back from the last couple months?

You never had even 90% uptime in the last 6 months!

 

[Stephen]

Um, we had well over 90% update, over 99% uptime, you are very incorrect, but you can request a refund with SLA if you provide proof.

 

[Yash]

All our servers are maintaining 99.9% uptime. Very occasionally will we fail to meet our SLA at least at the server/network level.

We have certainly had no where close to 10% downtime as you state.