Hi
I would like to send my thanks to jodohost support as they offered the support i did expect.
I had to get an urgent backup for my database. Simply logged in the web page for backup and restore and added my information. due to my internet service provider connection problem I found that i need around 7-8 hours to download the backup file, I could not wait all that time and i was sure i will have a corrupted file after all that time.
I know the quick response of jodohost support and that they will offer the help i expected so i contacted them asking for doing the backup for me and uploading it in one of my sites.
I got the job done within minutes and they zipped the file for me. I could download the file within 20 minutes and the whole process from contacting the support till getting my file on hand took less than 50 minutes saving me around 7 houres.
Thanks again and keep that level of support
I would like to send my thanks to jodohost support as they offered the support i did expect.
I had to get an urgent backup for my database. Simply logged in the web page for backup and restore and added my information. due to my internet service provider connection problem I found that i need around 7-8 hours to download the backup file, I could not wait all that time and i was sure i will have a corrupted file after all that time.
I know the quick response of jodohost support and that they will offer the help i expected so i contacted them asking for doing the backup for me and uploading it in one of my sites.
I got the job done within minutes and they zipped the file for me. I could download the file within 20 minutes and the whole process from contacting the support till getting my file on hand took less than 50 minutes saving me around 7 houres.
Thanks again and keep that level of support