Web5 site loading very slowly
- Thread starter gsaunders
- Start date
It is back to normal now... or at least feels like it. There use to be a status page where we could see utilization... but since I can't see that I can't provide any addition feedback as to what was causing the slow down.
Support responded and said:
The slowness stopped right after reporting it so I don't know if they just looked at current utilization values or if they looked at history as well prior to my submitting the ticket. I would be curious to know if your internal tool saw some sort of high utilization or not.
What does that really mean for clients on web5? I know I am on the original reseller plan and on the older servers, but are we being penalized? Or limited more than others?
It is only a temporary measure, as the matter occurred not once but twice, it is being done as a caution only. the attack took down the entire network for quite a while and was quite the headache to resolve.
Hmmmm... I updated the ticket a while back, but my update still has NOT shown up. So my guess is no one has looked at it. Web5 is still running slow. Steve, since the ticket doesn't appear to be updating could you take a look or see what is going on please?
It is syncing to new server and was maxing limits of its uplink, its been resolved for a bit now.
jpveen
European
So web5 slowness was in fact caused by network limit (to prevent DoS attacks eating up whole Jodo infra) in combination with filesync to new server at waco ???
Would it be a good idea to have a standard sticky post where all temporary limits like this are reported? This prevents all kind of endless root-cause searches by a lot of people!
Best regards and success with migrations this weekend (pretty extensive list at Twitter @jodohostcom !)
Would it be a good idea to have a standard sticky post where all temporary limits like this are reported? This prevents all kind of endless root-cause searches by a lot of people!
Best regards and success with migrations this weekend (pretty extensive list at Twitter @jodohostcom !)
Yes, it did I thought Tanmaya had lifted it when starting sync but he didn't, so I did.
the moves are listed here as well
http://support.jodohost.com/showthread.php?p=85702#post85702
I've hit a lot of bumps on windows side with transfer so far, still striving to make it!
So Web5 is indeed going to become active on new hardware?
yes, it is
All servers are going to new hardware, in short order. There are only a handful even remaining.
Linux no
Although we allow Linux on HyperV we are not running it internally for Linux servers. We could in a pinch do it as well, but generally would not.
Yes, it did I thought Tanmaya had lifted it when starting sync but he didn't, so I did.
the moves are listed here as well
http://support.jodohost.com/showthread.php?p=85702#post85702
I've hit a lot of bumps on windows side with transfer so far, still striving to make it!
Web5 has hit some more blips today. My customer is calling me and saying this is happening everyday. I checked and it took almost a minute to load the last page... but 5 minutes later it is loading fine again.
Is there something going on now? Is it over to the new hardware yet?
jpveen
European
Yes web5 is migrated to new hw at waco. Check if the websites are pointing to the new IP's. (IP should start with 173.x).
If still pointing to old IP (starts with 64.x or 204.x) then check your DNS.