Stephen (or someone else) My website isn't working and the support team will not fix it. When I type: http://www.domain.com everything works fine. When I type: http://www.domain.com/forum I get redirected to http://domain.com/forum. I have created a ticket and talked to a person on Live Chat they keep telling me that in order to fix I will need to type my website with a trailing forward slash like http://www.domain.com/forum/ and then it will work fine. 1. I should not have to type a useless trailing slash on my website to get it to work, it should be fixed properly. 2. How will I notifiy every person on the internet that they will not be able to view my website unless they use a trailing slash? People don't use trailing slash when they enter a web address in the browser. So I am going to be losing customers. PayPal directs to my website, should I contact PayPal and tell them to rewrite their software because my website requires a trailing slash? 3. Search engines are going to be mapping my website incorrectly when they find it, they will direct their links to the wrong place. 4. They tell me only to use a trailing slash, I cannot do this because that would require that I rewrite over 200 PHP scripts installed on my website to update them to add a trailing slash from the source code. When my website directs people to another part of my website, the source code does not add trailing slashes, and they shouldn't have to. In most cases its bad pratice for a programmer to hard-code a trailing slash into the software. 5. Someone types http://www.domain.com/forum without the trailing slash after forum it crashes my website and brings my scripts down. It deletes the cookies and logs them out of the website. Why are support refusing to tell me how to fix this, and just don't care? I don't have this problem on any of my other websites, and I think that support just doesn't feel like dealing with it, maybe because it seems a small issue, and they are very busy. So their response continues to be a work around instead of a fix.