It seems that I keep running into this problem, but maybe the problem is a lack of patience. It seems that when I signup a new client and the dns has propagated, http://newclient.com seems to work right away. However, http://www.newclient.com doesn't come up immediatly even though it is automatically aliased at creation. At this point I send in a ticket, never get a reply, but somehow it sorts itself out over the next 24 hours. So, this time I am not sending a ticket, just waiting it out to see what happens. Is there a known time delay that you could tell me so that I could let my clients know? This new client has uploaded all of their files with this result.. http://newclient.com shows their site http://newclient.com/login.html shows their login http://www.newclient.com shows 'Under Construction' http://www.newclient.com/login.html throws 404 error Thanks, Brent.