Recent content by mlbracewell

1st I was told to use resellersupport at jodohost.com No, I have no ticket and have no responses. I need to know if you feel this is not going to happen again. We can't keep having our client sites down for days at a time. Do you have new things in place to safeguard against these attacks...

One of my client sites is completely hosed! I've emailed support with NO reponse. I cannot login to the CMS admin. I cannot login to their phpMyAdmin to restore the database! I need help NOW please! earthshipstore dot com Michelle

ALL of my sites are still down - NOTHING is resolved and I'm finding NOTHING on the announcements nor am I getting any response from support. My sites have been down now for the most part of 2 DAYS.

6 sites still down for over a day and a half

This thread says the issue is resolved - but 4 of my sites are still down! Naturally 3 are the most critical to me. http://support.jodohost.com/threads/web17-seeing-ddos-causing-some-network-loss-checking.28116/

All of my sites are still down. They have been ALL FREAKING DAY and part of yesterday. I following the announcements but no guestimates on when they will be up. This is happening WAY to often and I'm losing clients because of it. Have to move 2 clients today - but I can't even access them...

I have and we've made no progress. You've said I have to use SMTP, then you said that is not required. I have spent the last 24 hours reading on line about PHP form processors and what everyone has said that if this and other PHP form scripts are not working then the server is not set up for...

I have tried 3 PHP email scripts for a form on this site http://www.coloradospringsdeckcontractors.com and none will work. The form goes to the thank you page, but no email no matter what settings I've tried. I sent an email to the address the form is set to go to and got it fine. SO the...

My servers are running PHP 5.1!!! Why? I have 3 new clients that I need to install Joomla 2.5 for and it needs PHP 5.3. I installed Joomla 2.5 on my site and most of the extension won't work on PHP 5.1 Your "support" offered no solutions. Are you going to upgrade anytime soon? I found...

Stephen, I've been going back and forth for WEEKS with your support team. Last week they finally told me the new server was up and they moved ONE account out of about 7 - 10 that I've told them about over the last few weeks. They told me they were "monitoring" my other sites, blah, blah blah...

Stephen, I've posted 2 tickets within the last few days. [RS #IOY-86389-820] [RS #LQV-14468-708] Your support says they are monitoring it and may move sites to a new server. When you you plan on this happening? I'm frustrated because I've got several NEW clients very upset about their sites...

Great! Thank you both.

OK, thanks for staying on top of this Stephen!

What is going on? I was in the middle of a phone training session on a CMS with a client and her site keeps timing out. Now I find out I have at least 2 more client sites with the same issue. http://www.baxallergyrelief.com/ http://scholarlyinsights.org...

Re: Open cart issues after going live - SOLVED Yes, you resetting the magic quotes fixed the problem. Thank you!