Recent content by patrickong

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    WinVPS Billing

    I refer to RS #GUW-30666-154. I've not received a reply yet. I've just paid $69.95 for the old WinVPS Silver plan FROM (6/20/07 - 7/20/07). The new WinVPS Silver plan started from 6/22/07 and the new price should be $39.95 + $10 (Unlimited Domains Plesk). So I've overpaid by $69.95 -...
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    What happens when I sign up for WinVPS?

    Hi, I'd like to ask what is the hardware configuration for Win VPS?
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    Mail Down and resolved only 24 hours later

    Hi, I refer to RS #GUW-30666-154. "Hello Patrick, We have migrated your VPS But we found on your VPS things that are not allowed C:\WINDOWS\system32\dllcache\*settings\torrent*\sqlserver.exe You have torrent installed on the VPS and the exe causes lot of damage on the VSP servers...
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    Mail Down and resolved only 24 hours later

    Hi Stephen, You're still the most prompt technical support compared to the support that I'll have to wait via Ticket Submission. At the VPS Plesk Login (https://64.187.104.26:8443/), there's this error Application Error The server encountered an internal error or misconfiguration...
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    Mail Down and resolved only 24 hours later

    Once I installed the JMAIL component and support said I can restart. In the end, support said they'll have to restart for me each time I required it. So, I don't think I can restart it as I don't have that level of permission. I'm not telling stories as since then, I know I definitely can't...
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    Mail Down and resolved only 24 hours later

    I can't access to anywhere. Try to do it yourself by going to: https://64.187.104.26:8443 My 30+ websites are currently down and I hope that the technical support won't take another 24 hours later then tell me that it'll actually take 5 mins to solve by restarting again on my own. It's...
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    Mail Down and resolved only 24 hours later

    Hi, the WinVPS is down again now. My ticket number is RS #HMU-33117-953. Is it undergoing any maintenance? Billing Username: onlinevps VPS NODE: WinVPS6 VPS Hostname: VPS274
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    Mail Down and resolved only 24 hours later

    Anyway, thanks to Thingswarbler and Stephen for the responses. It's lightning fast replies to a forum that I've had participated in so far. You never seen comments by me in this forum during these 2 years of being with the reseller hosting because it has a very stable reseller hosting...
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    Mail Down and resolved only 24 hours later

    Reseller hosting was stable... only I had several incidences of defacement to all sites that Prakash recommended that I use VPS cos each FTP login to one website files and it won't affect other files. So now I'm here and I'm a little disappointed at how customers need to fend on their own to...
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    Mail Down and resolved only 24 hours later

    RS #LMV-61818-744 This ticket was opened yesterday. My client called me and was jumping on me. After submitting and no response was heard for 3-4 hours, I used chat and was told they are looking into it. Only today then when I submit the request for refund ticket (GHW-22821-384) then the...
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    Mail Down and resolved only 24 hours later

    ?( I didn't know the service response time of 24 hours from our reported downtime to recovery is justified by Jodohost and upon resolving the problem by the EXPERIENCED technical support team after 24 hours, we (inexperienced) are at fault for not ensuring that we go in and restart the...
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    Mail Down and resolved only 24 hours later

    1) It's a new WinVPS account (1 month old) and couldn't have been Ram problem. 2) Clearly the technical support cannot resolve it and they didn't ask me for the password to WinVPS.
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    Mail Down and resolved only 24 hours later

    Hi, My WinVPS email was down and after 24 hours, I was told that: "the Mail enable POP service was stop.... You emails will work now. You have a VPS account and you have to monitor your Services. We are not monitoring any VPS services. You need to monitor and manage your Services. You...
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    Kindly reveiw my sites for Singapore Web Design

    Hi, Kindly review my sites which are for Singapore Web Design as follows: 1) www.consultancy.com.sg 2) www.shoppingcart.com.sg 3) www.training-library.com 4) www.campus.com.sg - Be ready in 2 - 3 months' time. Thank you! Patrick
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