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I'm giving it 10 more minutes of waiting then I have to take the action of rebooting the node to get it in control again, as the two remaining VMs are still down. This will mean others back down for a bit, but we hope to have them back up ASAP if this action is required.

There's still 2 servers down now, and the node still saying it is on 100% complete but not allowing me to see past it, very annoying. If there werent most of the servers up already I'd be concerned there was a problem, but most are going well.

Servers are coming live in the background even though I cannot yet fully login and see their status, just one or two still any issue now.

Saying at 100% done now but still churning, waiting on the updates to complete fully.

Windows update decided to force a reboot on a node when I was logged in checking it, and it's installing updates now, this took a handful of VMs down for a moment while it is rebooting for updates.

This is a 2003 server, which we weren't even going to move to the new infrastructure but a handful of people had not moved their accounts. At this point it does not look like this server will be coming back up but for the small amount of clients (really its 10 or less) still on the server, we'll...

These servers are discontinued and have been for years now, but some people have not moved away from them to other servers. There are a small handful of clients there were still on this server, and their sites are down now. CF services and other programming languages have been disabled on them...

The CP server is giving a 404 error, we're currently working to resolve this and will have it up as soon as possible. This is not impacting other web services at this time, just control panel access.

Should be all set now :)

Email [email protected] for this, forums aren't having billing agents that can fix/check/look into the matter. CC it to helpline AT jodohost.com as well and I'll ensure its responded in 24-36 hours at the latest.

Hello, We posted about this on facebook, I forgot to post here on the forums, my fault. Your VPS was down because it did not reboot properly, it was resolved but you'd be best to open a ticket or live chat in this case to get it resolved the fastest!

Email us on support, billing, sales, etc.

I saw your tweet it came in by email, but we haven't been able to reply to tweets for over a year, so could not reply. It used to at least send to my SMS where I could reply to DM, but no longer. helpline AT jodohost.com is the place to mail for esclations, but tickets and live chat are both up...

Correct it shouldn't take that long, just saying thats all we can give freely.

All VPS are on 2016 Nodes already, if you need an OS upgrade we can work with you to schedule it on a ticket, you will have to setup and move it in a 7-10 day process for it to work out without extra charges (Plesk, Windows etc cost us fees so we have to pass them along beyond a short timeframe)

Earlier today there was an outage on IIS with win9 and win26, its been resolved now, there was an issue with the firewall making connections refused for websites.

www.jodohost.com has live chat right at the top. Been there for about 8 years :) The knowledgebase isn't used.

We have techs staffing 24/7 and the forums here are not an escalation method. use HELPLINE /AT/ jodohost.com to escalate a ticket if you need such to happen. This goes to on shift and operational managers as well as executive staff. We had techs in all day long, live chat, phone, and ticket...

While still a little slow, a lot better now.

Some domains giving service unavailable and server being a bit slow, we are checking on it for abuse and may issue a reboot.