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We're back on normal uplinks after a crew was out all night repairing a fiber cut outside the office. Good to be back full speed net!

We are up now for about 25 minutes from a backup to backup connection. We're having to go through a couple extra hoops to manage and answer tickets now, but able to again take chats and tickets and do work in general so a vast improvement. It looks like there may be a line cut impacting out...

This is still ongoing, taking longer to resolve than expected.

We are very much working.

We are working, we are working like madmen. We are doing major upgrades of servers, rushing to get them all done so we can push out our major network switchover and get things going to the highest level! However, they are having internet access issues there now, hopefully resolved soon.

Our staff is not able to access the internet via our primary or backup links and they cannot answer live chat or tickets due to this. We are working to rectify this ASAP.

MSSQL15 is live again and up and running.

MSSQL15 will be starting upgrades, maintenance and migration in the next few minutes, MSSQL12 will follow with a complete upgrade process required. This involves remapping logins etc if there are any errors in the process, and can result in a much longer outage than the process on MSSQL15. These...

Seeing some login errors on some of the databases that should be online, and working on verifying and checking their login associations, seems like some of them did not get linked up properly (login to db link)

It should be going now, we found an error in the firewall rules that were blocking your connection. It looks to have been an oversight unfortunately :( At the time you sent the ticket, the server wasn't quite up yet then, but came up about 40 minutes later, but the firewall kept it from going...

MSSQL11 is a complex and complete upgrade, not just service packs, will have it checked out for you now. There are some that are having some errors in the upgrade process which is making a bit of an issue. The forums are NOT THE proper place for ticket escaltions, especially when we are very...

MSSQL15 will be upgrading and migrating tonight ~11pm timeframe!

MSSQL11 will begin its major full upgrade in the next hour or less, as part of this the server actually changes names since we clone it over and only then do the upgrade, making a rollback possible if such were required.

MSSQL14 is up and going, the only error coming on the server since the upgrades was also coming before the upgrade regarding one user with a failed login.

MSSQL14 maintenance and upgrades will begin in the next 20ish minutes.

Just a reminder that MSSQL14 will be moving & upgrading tonight, and MSSQL11 will be moving early tomorrow morning but with a complete version upgrade.

MSSQL13 is completed! Can see live connections into it and running now.

MSSQL13 maintenance will be starting in the next 20 minutes.

We do use 3rdparty monitoring,and it ties into our systems and alerts us. We are right now nose to the wheel working to push all servers across to we can do a major network shift for helping improve the overall speed of downloads/uploads etc that is a bit slow at peak times. We said in the mail...

Abhishek has been trying to help you since you you have opened tickets, about the server, but you actually blocked us out of helping from the main IPs we utilize, and they are unable to login to aid. I believe he provided you with the office IPs to whitelist so we won't be blocked. He fixed it a...