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as far as the names... That is an easy one. Just create the account as www.townhousegallery.co.uk -- but don't change the DNS yet. The JODO server will assume it is really townhousegallery.co.uk -- and you can set it up with that assumption made. You can make all your changes with the default...

I just got this as an email from a much larger (in my perception) competitor hosting company (webhost4life) with which I still have a small acct. It just goes to show everyone that all shared hosting compaines are having this same problem... *********************************************...

Stephen, any update? Tim

Great, I appreciate you looking into this!

Different issues, but very related. We needed our CP account on an ASP.Net 2 server, and were told we could not move it easily, we ought to create a new account and just transfer everything, if I understand your prior instruction correctly: So,that is what we did. We created a new reseller...

We are about to get charged another month of having two accounts (I thought this was supossed to be the ewasy way?). At first, they said they could just move our cp account over as a regular acct, now they say they can't. What gives, and why are we getting double billed anyway, since it is...

Hey Stephen, We went ahead and did it as you recommended, but the only problem has been the inability to move the domains/info on our old service account (4sheep.com) to our new service acct (trustedts.com) or other acct type. We have submitted tickets but that question never seems to get...

Anything we would need to do ahead of time to make sure we don't end up getting double billed? Also, will clients be able to use both cp.oldname.com as well as cp.newname.com? Thanks

OK -- So, then I need to move my CP account to a new server... I need to upgrade from DNN 3.1.1 to 4.3.5 which requires asp.net 2.0 So, here is my new question: Would it be simpler to create a new account (on new server) and have that turned into our CP account? We are actually switching our...

i don't think the news is super good for you... If jodo gives you the same name servers (ns3 & ns4.whatever...), then you will have downtime. Hsphere won't let you have two sites with the same domain name active at the same time. I had a client down from several hours to 1/2 day as the dns...

Anyone know if .NET 2.0 is available on win12 at this time? I know at one point, some servers had it, and some didn't... I just need to know if I need to switch servers to utilize .NET 2.0 for my site..

Hey Ross -- I rencently did a similar account move where NS server remained the same, but actual server changed. My http was down for 2 - 20 hours, my mail was less than 12 hours, in most cases mail was less than 2 hours. If you want zero downtime, then you need to get a third party host, set...

what i have done in the past is just make the 'real' domain -- www.yourcompany.com -- an alias in hsphere of your stopgap domain -- yourcompany.xNN.yourhost.com. Everything else typically works just fine... Although at first glnce, it might seem an inferior way to do this, I have done this...

OK -- as long as it gets there... It was the only helpdesk post today, so I am sure that is it... Thanks

i spent 1/2 hour or so waiting for an operator on live chat, finally gave up... I figured everyone else was asking the same question... I just need to make sure my VERY IMPORTANT ticket gets in the queue.

I justposted a important request and it, to , is not in the cerebus list. I also have been waiting a while for live chat to become available. My reseller acct user is TimShirley. Thanks Tim

OK -- seems this post answered the question, but two years ago... Is Python installed on Windows servers now? It is required, along with scripting support, in order to run the Google Sitemap tool (as other posters have mentioned). It would be a very benefitial tool, in my humble opinion...

even though the nameservers themselves never change? Do the DNS servers around the world list the name servers, or do they list the IP address of, for example, the win18 server the client site resides on? If they only list the nameservers (ns3 and ns4) then it is only the name servers (at...

OK -- I sorta think this will be a very speedy resulting in just a minute or two of downtime for the client... I have a client, blahblah.com hosted as an aliased domain under my service account, located on win12. I am moving them to their own account, which is now located on win18. The DNS...

Well, the first 1/2 is done (almost). Created the new account, moved everything over (files and DB), then put in a domain name so I could test it. Everything, including all our custom DNN modules worked fine. There were a few weird/difficult things, but the Jodo folks were, as always, very...