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    A adequate response?

    I made no changes myself, these problems started occuring directly after the repair which allowed me to manage MySQL server via Plesk. As for connections not closing properly, again, there may be a fault in the ASP coding, however Webwiz is a widely used application and I have personally been...
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    A adequate response?

    I recently had some problems with my MySQL server, it would not let me create database, nor delete them, nor add users. This was corrected via a ticket AFO-40126-204, whjich was very good. However after the repair the MySQL server started running very very slow, as did the VPS account in...
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    cannot delete mysql databases

    I have created the ticket. Thanks.
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    cannot delete mysql databases

    Hi I have started numerous test mysql databases via plesk, however I have found that I am unable to delete them via plesk as well. When I try I get the following message Is this an expected error? Or do I have a problem?
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    cancel request not carried out

    Thanks for that.
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    cancel request not carried out

    Hi there I asked, I think a couple of weeks ago, for my shared account "BalearicJobs" to be closed as I have moved to my new VPS account with Jodo I did this by filling out the form and also sending an email to billing, however its not been done as of yet. Could this be sorted please...
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    Additional questions at time of VPS signup?

    Stephen. I've been think some more about the resources issue that I have talked about - as I said earlier the site is very quiet at the moment as its a seasonal site which is busiest in the lead up to Summer. At times I could have up to 100 individuals at once drawing information from the MySQL...
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    Additional questions at time of VPS signup?

    I understand what you are saying Yash, but I was surprised how little it apparently took to knock the server over its limit, for example, I opened Plesk twice in one night, just plesk, and made some changes, I tried to open it a third time later and it wouldn't let me! Apparently it was out of...
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    Additional questions at time of VPS signup?

    Hi all As I have outlined in my previous thread, I recently set up a VPS Value account with yourselves and would like to feedback my thoughts on the process. I think I have commented already on my positive thoughts about the technical assistance I recieved, however I did experience a lot...
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    Brilliant!

    Ah, it probably explains one problem that I raised this morning on a ticket! ;) Thanks Stephen
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    ASPMail STMP Server?

    All working now, thank you! :) Set to "localhost" if anybody is wondering. My problem was an expired component.
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    Brilliant!

    :) I would just like to thank all of the techincal support for their superb timely and efficient help in getting my site moved to my new VPS server! All systems are go on the website and a few of my members have already commented on the significant improved performace of the site. The ASP...
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    ASPMail STMP Server?

    I got the registration program. Thank you for that. Unfortunetly they have yet to send me the registration code, so I assume there is nothing I can do for the moment, which is annoying as its the last thing I need to sort out before moving the Balearic-Jobs.com site. I have sent an email...
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    ASPMail STMP Server?

    Hi Stephen. Yes, I've got it installed. Its turned out via a ticket I raised that it has expired - I didn't realise that it would expire that quickly, I only purchased a few days ago. I have purchased a copy, but they have failed to send me my registration key despite repeated requests...
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    ASPMail STMP Server?

    Hi Ross Thanks for the suggestions. Unfortunetly I have several forms on my site which are written in ASPMail, so I want to avoid having to change them all. Also I do already own an ASPMail licience. Kind Regards.
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    ASPMail STMP Server?

    If I am using a ASPMail form on my website, what SMTP server do I need to specify? My domain is bj-testserver.com and I have set up an email account via Plesk as [email protected] I already tried my VPS IP address, as well as "localhost" and "mail.bj-testserver.com" - none seem to...
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    Domains automatically renewed

    I found an article on the internet recently that some hosts do not automatically renew the domains or send out reminder notices to their customers. Could you please tell me if Jodo automatically re-new domain registration when it expires (obviously providing the customer has not requested...
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    Suggestions for handling tickets

    I for one really appreciate yours and your technical support staffs help Stephen and I think your response here is perfectly resonable.
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    Suggestions for handling tickets

    :rolleyes: You don't take constructive feedback well at "The People's Host" do you? People that run websites, espically those who would be using a proffesional server such as Jodo host tend to be intelligent people Yash, many probably have some sort of IT background, so I would think it was a...
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    Remote Plesk login

    Thanks Prakash.
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