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  1. M

    Site completely hosed after coming back up

    One of my client sites is completely hosed! I've emailed support with NO reponse. I cannot login to the CMS admin. I cannot login to their phpMyAdmin to restore the database! I need help NOW please! earthshipstore dot com Michelle
  2. M

    ALL sites still down - all day

    All of my sites are still down. They have been ALL FREAKING DAY and part of yesterday. I following the announcements but no guestimates on when they will be up. This is happening WAY to often and I'm losing clients because of it. Have to move 2 clients today - but I can't even access them...
  3. M

    No PHP email scripts will work on this site

    I have tried 3 PHP email scripts for a form on this site http://www.coloradospringsdeckcontractors.com and none will work. The form goes to the thank you page, but no email no matter what settings I've tried. I sent an email to the address the form is set to go to and got it fine. SO the...
  4. M

    Why are you running such OLD vs of PHP?

    My servers are running PHP 5.1!!! Why? I have 3 new clients that I need to install Joomla 2.5 for and it needs PHP 5.3. I installed Joomla 2.5 on my site and most of the extension won't work on PHP 5.1 Your "support" offered no solutions. Are you going to upgrade anytime soon? I found...
  5. M

    Sites down intermitantly

    Stephen, I've posted 2 tickets within the last few days. [RS #IOY-86389-820] [RS #LQV-14468-708] Your support says they are monitoring it and may move sites to a new server. When you you plan on this happening? I'm frustrated because I've got several NEW clients very upset about their sites...
  6. M

    Several sites down or timing out

    What is going on? I was in the middle of a phone training session on a CMS with a client and her site keeps timing out. Now I find out I have at least 2 more client sites with the same issue. http://www.baxallergyrelief.com/ http://scholarlyinsights.org...
  7. M

    Open cart issues after going live

    Hi, I don’t know if you can help me with this Stephen, but it’s worth a try. I installed opencart on earapearrings.com. I was testing it on the IP address because the site wasn't live. Got the store set up and tested fine. Saturday I changed the DNS to point to the IP...
  8. M

    cannot FTP to any of my sites

    Since yesterday afternoon I cannot connect to any of my sites via FTP. I can connect with sites NOT on JH. I have gotten no where with emailing support. I cannot get any work down without FTP access. Please help.
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