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I am moving some customers from their own cp to my cp since they don't use it. I was told I need to back up their emails before I shut down their cp - is there a package (hopefully open source), to easily download their emails before migrating them? Thanks. Michelle

I had to set up a linux server because I want to install Insoshi which runs on Ruby on Rails - so, I'm lost - how do I run a command - where is the command prompt git clone git://github.com/insoshi/insoshi.git I know where it is on my ubuntu machines - but no clue here :-) Color me dense.

I have a customer that is using a joomla extension and needs this? Do I submit a trouble ticket? I have no idea what it is.

On a customer's cp it shows the disk quota as 844.55 out of 2000 used - but when I go to my reseller CP, the disk usage report only shows 284.33. So, if I'm trying to keep track of what everyone uses, am I safe in adding up the reseller report each day? And, is there anything on the reseller...

This happened 2 weeks ago according to my trouble ticket - I get a Can't connect to MySQL server on 'mysql4.chswebmaster.com' for all my domains. Once in a while if you refresh, it will work, but the next page refresh it doesn't. I don't know what the help desk did, but it resolved. But I wake...

I've installed a number of php packages for wordpress, mambo, etc and I've never had issues w/ having to check any php or apache requirements. But I have a customer who wants a private social networking site - it looks like elgg will meet the needs of the customer, but I wanted to check if there...

Ok, I have a customer w/ intermittent issues of not receiving emails to her domain. We have a zen-cart installation - small business so she needs the cc's processed offline - zen cart sends an order notification and then a second email w/ the middle digits of the cc - so you put both emails...

In Bluehost, there was an option to set up a standard page when a page was not found within the domain, is how can I do that w/ jodohost? Is there an easy one or two step way instead of forwarding each individual page. I ask because I set up zencart for a customer, but google shows her old...

I have 2 domains - one was the old website name www.oldname.org that I didn't own - I created a new site w/ a new domain name www.newname.org. Now I own the old website name that people know - both are registered at my godaddy account and I want www.oldname.org to display the new site - I've...

Ok, I'm trying to answer a potential customer's questioning regarding wanting an IP address - I offered a static IP, but their next question was: "he wanted to know was if they could have their own IP address? They deal with hospitals and need to be able to send emails to them. Our current...

I have a potential customer who would like to host a mirror site w/ me. Can this be done w/ the resources I have? Michelle

Hi. This is the qmail-send program at mail4.m****here.biz. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. Connected to 206.18.177.26 but sender was rejected. Remote host said...

Ok, I'm being lazy since I haven't searched the forums - but what do people do for backups of their customer's db? I have a number of mysql dbs - I am not sure what Jodohost does nor what I should do in regards to backing up the data. Thanks, Michelle

Ok, my last problem was my error but now I am unable to send messages to email addresses outside the domain: Message was not sentMailer Error: Language string failed to load: [email protected] My code: require("class.phpmailer.php"); $mail = new PHPMailer()...

it's resolved

I read in another thread: If using php mail() function it wont deliver to any ISP's mailserver that requires rDNS. none of my customer websites or mine can send email now - what should I replace it w/

Connected to 204.xxx.xxx.xx but sender was rejected. Remote host said: 550-204.14.104.85 blocked by ldap:ou=rblmx,dc=comcast,dc=net 550 Blocked for abuse. Please send blacklist removal requests to [email protected] - Be sure to include your mail server IP ADDRESS. is...

I set up the dns for my customers and then pointed the domains to them - I can ping them, but I'm still unable to pull up cp.herdomain.com - what am I missing? Michelle

I have a customer who uses Juno for email and web surfing. Her site worked fine w/ the previous hosting company I used. I migrated her over, tested the contact us and order form and they forwarded to her private juno address w/ no problems about 30 days ago. She contacted me on Saturday...

sorry - I should have posted this on the email section Michelle