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We're checking an issue on win40 that has it unresponsive at the moment.

We're seeing pings working quite well, but network traffic is crawling. We are checking for any possible issue or attack maybe causing this right now.

We will be performing windows updates and regular maintenance on nodes starting at 9PM and going until 4 am Sunday morning. During this time there may be a handful of reboots on the client virtual machines as well. there will be downtime caused by this maintenance anywhere from 20 minutes to an...

We're checking WIN14 now as it was given what was supposed to be a quick and routine reboot after critical windows updates to address recent major security patches, and it is not wanting to boot into windows properly now. We are trying to get it up without a rollback/restore of the OS since...

The win11 server on Cluster2 is being checked, not working at the moment.

The iSCSI service has stopped responding on a couple nodes linked to SAN backed, we're having to reboot servers utilizing those services.

We will be performing maintenance tasks on the database and the server both for CL2 Control Panel. These will be done as routine maintenance to optimize the database as it's gotten a bit slow this week, as well as server maintenance to do routine maintenance on the server. The window is large...

We've been updating Facebook JodoHost page since the start, services are coming back up now.

We've gotten it mostly resolved now IIS is up but may restart again a time or two, it hung up and required a reboot and now finalizing again.

You may have issues with Symantec certificates, as Symantec certs had their trust revoked because of very severe mis-management of their CA certificates. This resulted in DigiCert taking over the Symantec business, you should have gotten multiple mails on this registered email address about...

We're investigating an issue with the SAN backend, we're seeing some network degraded and it's impacting some servers availability.

We will be performing maintenance on all Windows based server nodes during this maintenance Window: Windows Server node maintenance Window Oct 6, 10PM CDT (UTC -5) until Oct 7, 7AM CDT (UTC -5) Servers may be unavailable for a time period of 15 minutes to 1.5 hours during the window as the node...

To resolve some issues with the power that cropped up during the last datacenter power system maintenance that resulted in an extended downtime, we're needing to move some power on 3 servers to another circuit so we have redundancy properly set. These servers will impact some Windows VPS...

Across all servers we are seeing a very random issue with some HTTP requests failing to load. Not a long timeout or anything but a random fast fail, and then a refresh it works properly every time, sometimes even the browser auto refreshes before we have a chance to do so. We're getting some...

Scheduled maintenance announcement On the evening of Saturday, April 28th, 2018, the datacenter facilities will be performing some major preventative maintenance within our critical power infrastructure at the Dallas data center that houses our VPS, reseller and shared hosting infrastructure...

There is an issue happening now on auto billing Credit Cards on Hsphere, if your account is past due and set to be suspended today, please let us know on live chat or ticket and we will give you a temp credit.

We will be upgrading the Plesk Windows server to the latest Plesk, as well as upgrading to Windows 2016 Server. This will bring about several changes, including a new WordPress Deployment Toolkit and upgrade tool, .NET CORE, Node.js services, SQL 2016 support, Let's Encrypt SSL support for Free...

Maintenance Windows Time: Now until the end of Jan 21st (and may be extended if needed) Target time of Reboots maintenance: All day on Weekends or 9pm Central-5am Central (UTC-5) on weekdays Potential impact: Normal to extended reboot, 5-45 minutes each reboot and 2-4 reboots required. As you...

Dear Customers, Please refer to our earlier email regarding email anti spam and security, for the last few months we have been testing various Mail Security options and systems. We have tested or reviewed quite a few of the market leaders specializing in this area, and now have decided on the...

Hello all, due to holidays and a mean flu running around combined, we're running on a skeleton crew staff wise. Live chat will be very limited over the next 48-72 hours time frame and may not include technical support. We'll be directing everything there to ticket as well as billing and sales...