Logan said:Semantics, I know, but... They may be better solutions, but they are not fixes to the problem, only work arounds. Check your ITIL definitions.
wow, i can't believe Yash is actually engaging in this with you. He specified a solution and that should be the end of it.
In an earlier thread you asked Yash - "how does it feel to know less than your customers" (Disaster Recovery).
That is considered being rude in my books and then you come here with your complaints and look for decent answers from Yash.
They do a fine job in running JodoHost and I don't think you should be asking them to look up definitions!