Internal emails between internal Jodo host domains not recieved

Please check mails now. They should be fine.
We have also replied your support ticket now.
 
tradenet said:
For more than 6 hours now emails sent from our clients hosted on Jodo are not recieved. Problem occurs intermitently, usually every 10-14 days, and mail is delayed for 2-4 hours. Today for over 6 hours now we have not recieved emails in que. A ticket was issued #690165. We went on chat twice. Still no solution, even the chat transcript is not recieved. Sample attached emails are on ticket, and there is no reply.
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I have a client who has been down all day. Sent a high priority ticket in but no response. Same problem as you, can't send emails from Jodo hosted site.
 
We request you to provide us ticket id or contact us on Live Chat . So we can assist you instantly.
 
I've been clicking the Chat button on the Support Ticket page......and that always gives this message:
Unfortunately, our staff are currently unavailable.
If you would like to contact us, please fill in your details below:

But I tried the Chat on the JodoHost.com home page and that WORKS!!

Maybe you could link the Chat button on the Support page to that Chat......

z
 
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