Hi,
I refer to RS #GUW-30666-154.
"Hello Patrick,
We have migrated your VPS
But we found on your VPS things that are not allowed
C:\WINDOWS\system32\dllcache\*settings\torrent*\sqlserver.exe
You have torrent installed on the VPS and the exe causes lot of damage on the VSP servers hence we have renamed the folder and the exe file as below
C:\WINDOWS\system32\dllcache\*settings\torrentTOSVIOLATION*
Do not attempt to change this and we shall be keeping a close watch on this VPS. If we find anything then your VPS will be stopped. Attached are the screen shots for the files found on your VPS. Kindly remove them at the earliest."
If you want to see what are the files that I'm supposed to remove from the above, see here:
1)
www.consultancy.com.sg/VPS_274_Torrentfiles.jpg
2)
www.consultancy.com.sg/VPS_274_Torrentfiles2.jpg
I didn't install any torrent files / applications in the VPS server. I think this is an issue that we must discuss because:
1) I didn't install any torrent files / applications
2) I've wrote in the forum that my VPS server is facing problems when I didn't touch it at all e.g. stopping a service or server down
3) Someone must be accessing or have access to the VPS server and playing pranks with it (e.g. torrent files i.e. Alias, Ice, Explosiv, all German dubbed). I'm not a German and I don't download torrent or use VPS as the proxy server, etc.
If you investigate your log files, I'm not sure if you can catch the culprit. But it must be either a staff or a VPS customer who installed it in my VPS.
Looking at the dates of these torrent files, I think there's a possibility that it's the cause of my frequent VPS server problems which is highlighted in this forum. I don't know if installing firewall helps but if it's someone playing pranks and getting away with it whereas I'll get the blame, please investigate and do the necessary.
I'm not the first time using a VPS service. The other host always had unresolveable down time for 1 - 2 days and my customers jumped at me and it just make me sad. When the server was down with the previous host, no one will reply to my call and email.
For jodohost, the onus of ensuring server uptime lies with the customer. I'm not having much problems with this onus because my customers are always behind my back and watching me. So I'll know when the server is down. The issue is that when I'm not accessing the Plesk or doing anything, it still goes down and the onus of ensuring that the problem is solved lies with me. And when I report a problem, it takes 24 hours again to solve it and I'm blamed for not being experienced and for having my websites defaced.
