network issue

Discussion in 'H-Sphere Reseller Hosting' started by equanimity, Feb 1, 2013.

  1. equanimity

    equanimity Perch

    we have a lot of websites not accesible from Spain right now
  2. abhishek

    abhishek Administrator Staff Member

    We are checking the problem and will post an update soon.
  3. LeandroJF

    LeandroJF Guppy

    I'm on brazil and having the same problem, I'm not even able to open the jodohost main site. when trying to open jodohost.com I'm receiving the following message from cloudfare.

    This page (
    http://www.jodohost.com/
    ) is currently offline. However, because the site uses CloudFlare's Always Onlineâ„¢ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version. Always Onlineâ„¢ is powered by
    CloudFlare
    |
    Hide this Alert
  4. Bunchadogs

    Bunchadogs Perch

    The Twitter update says it's a power issue.
    It appears to be affecting all Jodo servers.
  5. Stephen

    Stephen US Operations Staff Member

    Not all, there are 4 circuits up and about 9 down. :(
  6. jpveen

    jpveen European

    Succes with getting this resolved. Bad time for you all, just for the weekend....
  7. Stephen

    Stephen US Operations Staff Member

    We have all but one circuit coming up now, the one is being changed.
  8. JoeS.

    JoeS. Perch

    No whammies! No whammies! No whammies! Come on nameserver circuit! You can do this!
  9. ErikP

    ErikP Perch

    Stephen,

    I suggest you bring mail servers up first! thats the first thing clients complain about.

    Please update us as much as possible.

    this is a mess for us.
  10. Bunchadogs

    Bunchadogs Perch

    Still no responses from CL1 name servers. It will probably take hours for all the Outlook users to clear their cache and start receiving emails....
  11. Penhall

    Penhall Perch

    I second that suggestion
  12. JoeS.

    JoeS. Perch

    Well, I just got an e-mail. So that's progress.
  13. ErikP

    ErikP Perch

    what server? mail8 would be the best news all day
  14. ErikP

    ErikP Perch

    Stephen we need an update please. 1.3 hours already jodo site down most of my clients down ..
  15. Bunchadogs

    Bunchadogs Perch

    What concerns me the most is that this problem seemed to begin 14 hours ago:



    You would think in a data center the electricians would check things thoroughly - it sure looks likes they somehow failed to identify the problem.

    This is a VERY serious outage now, and going into the weekend I'm a little concerned.
  16. ErikP

    ErikP Perch

    Lets just hope no equipment fried
  17. Stephen

    Stephen US Operations Staff Member

    yes it is all concerning, and we got the core issued figured out I have a short why on the outage thread I will provide more once we are in the clear. We still have all hands on deck and myself as well here working it only.
  18. ErikP

    ErikP Perch

    thank you stefen for the hard work.

    When do you guys expect to see servers coming up? I keep pining mail8 but still no luck
  19. Bunchadogs

    Bunchadogs Perch

    I'm concerned that I can't see any of the CL1 name servers.
  20. JoeS.

    JoeS. Perch

    I concur on the CL1 name servers. That seems to be a pinch point relative to all my sites, for better or worse.

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