IP:
On attempting to log into my plesk account remotely via
I get the following error message
----
ERROR: com_exception
<b>Source:</b> ADODB.Connection<br/><b>Description:</b> Provider cannot be found. It may not be properly installed.
0: C:\SWSoft\Plesk\admin\plib\common_func.php3:630
com->open(string 'Provider='Microsoft.Jet.OLEDB.4.0';Data Source=C:\SWSoft\Plesk\admin\db\psa.mdb;Jet OLEDB:System database=C:\SWSoft\Plesk\admin\db\psa.mdw', string '***********', string '***************')
1: C:\SWSoft\Plesk\admin\plib\common_func.php3:630
reconnect()
2: C:\SWSoft\Plesk\admin\plib\common_func.php3:590
db_connect()
3: C:\SWSoft\Plesk\admin\auto_prepend\auth.php3:63
---
Firstly is this possible to resolve
Secondly, it worries me that this statement "string '********')" apparently mades my password public. Could you offer an explanation?
User details
VPS Hostname: ***************
IP Address:
*****************
***************
Username: **************
Password: ******** (******** is old password if that doesn't work)
Tue Mar 13 2007 09:01AM by
Sorry addresses tried are
https://***************/login.php3
https://***************login.php3
Client IP: 194.164.81.48
Tue Mar 13 2007 09:30AM by
Hello,
We are able to open plesk without any problems. As i told you before all the problems you faced are because of memmory issue.
Regarding the error
------------------------------------------------
ERROR: com_exception
<b>Source:</b> ADODB.Connection<br/><b>Description:</b> Provider cannot be found. It may not be properly installed.
0: C:\SWSoft\Plesk\admin\plib\common_func.php3:630
com->open(string 'Provider='Microsoft.Jet.OLEDB.4.0';Data Source=C:\SWSoft\Plesk\admin\db\psa.mdb;Jet OLEDB:System database=C:\SWSoft\Plesk\admin\db\psa.mdw', string '******', string '********')
1: C:\SWSoft\Plesk\admin\plib\common_func.php3:630
reconnect()
2: C:\SWSoft\Plesk\admin\plib\common_func.php3:590
db_connect()
3: C:\SWSoft\Plesk\admin\auto_prepend\auth.php3:63
----------------------------------------------------------------------------------------
This is a sring it will just display what ever you type in user name and password irrespective of what the correct login details are. It is throwing out the characters you entered. So if you get this error its you who have typed the password and no one else know this.
The error you get is because it did not have enough memory on the VPS to process your request and just dumped the data you typed in. If you would have given even incorrect credentials it will throw out that.
If your VPS had proper memory to process you will never ever see what password was passed in.
If you have any other problems do let us know. Thanking you
Regards
Pratik
Tue Mar 13 2007 09:39AM by
I hadn't inputted a user name and password and I am on a machine were I have never logged into Plesk remotely from so it couldn't have been "remembered" - it just gave me the user name and password in the connection string. Very worrying.
Try crashing a VPS server in a similar way and then try to log into Plesk remotely, I bet good money it will give you the log in and password information for the local installation of Plesk.
Client IP: 194.164.81.48
Tue Mar 13 2007 09:47AM by
Hello,
Sir you didnt get what i meant to say in this. The password is not stored on your system you had typed in the box username and password ( which were correct login credentials ) and as there was the issues with the memory and plesk could not process your requeset it dumped the details on your browser.
If you had given say following things as our login details
username :- hoooooo
password :- haaaaaa
It would have dumped you on the screen as
0: C:\SWSoft\Plesk\admin\plib\common_func.php3:630
com->open(string 'Provider='Microsoft.Jet.OLEDB.4.0';Data Source=C:\SWSoft\Plesk\admin\db\psa.mdb;Jet OLEDB:System database=C:\SWSoft\Plesk\admin\db\psa.mdw', string 'hoooooo', string 'haaaaaa')
1: C:\SWSoft\Plesk\admin\plib\common_func.php3:630
reconnect()
I hope you get what i am trying to say. So if i type in any junk it will never ever show me the correct details in return.
If you have any other problems do let us know. Thanking you
Regards
Pratik
Tue Mar 13 2007 12:23PM by
I understood.
"The password is not stored on your system you had typed in the box username and password ( which were correct login credentials ) and as there was the issues with the memory and plesk could not process your requeset it dumped the details on your browser. "
I understand this. What I am telling you is at no point did I type in my login credentials - the login page never loaded, I got the above error instead due to the memory error immediately after inserting
https://*************login.php3 into my browser.
Hope that makes sense.
Client IP: 194.164.81.48
Tue Mar 13 2007 04:25PM by
Hello,
I checked and found its a temporary error which you get due to lack of memory on the server. Please contact sales department to get more memory. For further assistance you may contact us at any point of time.
With warm regards,
Prakash
Tue Mar 13 2007 04:52PM by
I am not paying for extra memory Prakash until I know why a server that cost $50 per month can't handle three HTML simple websites with no databases on server, one site is fairly busy with about 200 to 300 visitors per day, the other two get less than 10 a day each.
