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Thanks Yash!

oh well, we'll just have to dream on for now.

thats why i thought to get some feedback from resellers that may be using the service. I think you're right in saying JH dont offer chat support. I honestly thought i read it somewhere on the site. my bad.

Thanks Greggers - I noticed you picked up on the question. I went back to the JH site looking for a link to live chat support for resellers. All I could find was the anonymous support on offer (http://www.jodohost.com/anonsupport.asp). Either I read it somewhere and can't find it again or...

Ooops I think I made a stuffup adding credit to a customers billing account. They now have about $300CR when they should have closer to zero. I dont know whether I double credited (unlikely) or H-Sphere did it for me. ?( In any case I need to reverse this credit added. Any ideas?

Thanks for all your replies and comments. Reading through them, I kinda got the impression that some folks thought I was referring to live chat that anyone can use. I was referring more to the livechat that JodoHost supplies to the resellers' customers.

Hi. Does anyone use the livechat offered to resellers with JodoHost support crew? Ifso, please share your comments here on private msg me.

thanks KC

Does anyone have good pictures of the Data Center? - for resellers to use on their site.

Thanks for your fast response Ravi. I was referring to Flash Turorials for resellers, to provide end users. I've seen flash tutorials with company logo built in. i.e. "this presentation provided by xyz hosting co"

Anyone know where resellers can get H-Sphere Flash Tutorials?

I tried sending directly from a hotmail account and got this error; Subject: Delivery Status Notification (Failure) Message: This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. [email protected]

The original message was received at Fri, 2 Sep 2005 13:47:05 -0400 from localhost [127.0.0.1] ----- The following addresses had permanent fatal errors ----- <[email protected]> (reason: 554 sorry, your envelope sender is in my badmailfrom list (#5.7.1)) -----...

I keep getting errors everytime I try to submit a ticket.. (See the next entry for error details)

I have an SSL cert ready to allocate to cp. Where can I find more info to configure? Thanks.

Keeping CP area secured by SSL.. Hi all. I would like to keep H-Sphere area secure after login and already have an SSL installed on one of my subdomains. Is it possible to change login domain for H-Sphere control panel to another domain other than "cp.mydomain.com", to an existing secure...

Interesting... I was looking for somthing similar, preferably in PHP. By the way, when the user logs out of H-Sphere, are they sent back to the H-Sphere login page or back to your site?

Yeah the login part is simple. I wouldn't mind too much as long as there was a way to get rid of the "Signup for an account" & "To compare available plans, click here." links at the bottom of the H-Sphere login page.

Yash - I waited a while for an operator to take the online chat but I have to leave the office. Is there something you needed to know about the email situation?

Does anyone know if it's possible to create direct login AND logout of H-Sphere without calling the "H-Sphere Login/Logout Page"? I know logging in is not a problem (as long as you enter correct user details) but logging out and going back to the resellers' site with a "you have successfully...