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  1. Dave

    lsass.exe and CPU usage

    Does anyone know how, or why, lsass.exe on a Win2003 machine would be constantly using CPU time, constantly bouncing up and down in the range of 0 to 50%. It seems to suck up so many CPU cycles that it interferes with website performance.
  2. Dave

    Suggestions for handling tickets

    Number 1: If a problem reported in a ticket cannot be fixed within the one hour response time stipulated in the auto-response message, it would be very helpful if a response was sent to indicate that someone is working on the ticket (if they are) or will be looking at the ticket in approx. X...
  3. Dave

    Ticket not showing up on Open Ticket list

    Well, it's about 9 hours later. No one has acknowledged this post, and still, almost 11 hours later, no response to my ticket or its follow up. I still have no idea if anyone has received my ticket, and the site is still getting intermittent "Service Unavailable" messages. Whatever happened...
  4. Dave

    Ticket not showing up on Open Ticket list

    I sent in a ticket over 1.5 hours ago with a follow-up message about 30 minutes later, but ticket does not show up on Open Ticket History list. Since there's been no reply to the ticket, the follow up and not on the list, I don't know if it's been recieved and been worked on or not. RS...
  5. Dave

    Using multiple domains for one site

    The content is changed constantly as the heart of the site is a very active forum. The reason I don't want a redirect is I want both URL's to be the correct URL for the site, and display as such. A redirect will change the URL displayed for the site. It's not really two sites with identical...
  6. Dave

    Using multiple domains for one site

    OK, that pointed me in the right direction. I was searching for that in my reseller account when you replied. I just had to go into Server Aliases and it was already there, but needed to be submitted. Thanks! Now I just have to change my new domain's NS to 3 and 4 from 1 and 2 and it should...
  7. Dave

    Using multiple domains for one site

    That's tells me the IP of the Name Server, but that's in my CP anyway. I'm not sure that addresses the issue. Maybe I need to be in my reseller account instead of my customer account.
  8. Dave

    Using multiple domains for one site

    Sorry, you posted as I was writing my post. Are you are saying that this alias cannot use my reseller Name Servers? Or can I change it to ns3 and ns4 with my name servers? I'd like my reseller account to be identified with this alias, the same as my other alias. Sorry to be such a pain in...
  9. Dave

    Using multiple domains for one site

    Thanks, Emagine. But that's what I thought would happen too. But my main domain is using NS1 and NS2 from my reseller account, which is correct. I have an existing alias that also uses the same NS1 and NS2 settings. But the alias I just created uses NS3 and NS4 from m****here.biz. I don't know...
  10. Dave

    Using multiple domains for one site

    OK, I created the alias, but shouldn't the Name Servers be the same as my other domain Name Servers? There doesn't seem to be a way to change them. My other domain is ns1 and ns2 under my reseller account, as well as an already existing alias. The new one is ns3 and ns4 mysphere.biz or something.
  11. Dave

    Using multiple domains for one site

    OK, great! Thanks for the tip. Lots to learn about this stuff.
  12. Dave

    Using multiple domains for one site

    Is it possible to point two domain names, for instance mysite.com and mysite.net, to the same website? I'd like to be able to have the domain name typed in to be displayed in the URL, rather than have one redirect to another domain. i.e. .com redirect to .net. I assume it's not possible to...
  13. Dave

    Reseller domain registration details

    OK, thanks for the response. I will check into the DirectI reseller thing.
  14. Dave

    Reseller domain registration details

    Well, I guess I can assume by the lack of responses that there is no way for a reseller account have its domain name registered to itself.
  15. Dave

    Reseller domain registration details

    That doesn't really solve much. I was thinking a reseller account should, or could, have a domain registered to itself rather than a 3rd party.
  16. Dave

    Reseller domain registration details

    Is there a way for my reseller account to have my reseller account name listed as domain registrant instead of JH? [whois.directi.com] Registration Service Provided By: JODOHOST Contact: +91.1151629431 Website: http://www.jodohost.com Thanks.
  17. Dave

    Query Governor Threshold set too low

    I put in a ticket September 26 (BDW-23484-202) about getting the following SQL Server error: Microsoft OLE DB Provider for SQL Server error '80040e14' The query has been canceled because the estimated cost of this query (111) exceeds the configured threshold of 38. Contact the system...
  18. Dave

    Which Forum Software ?

    I use WWF and generally have 100 to 200 active users at any one time during most of the day. Seems to perform quite well most of the time, although it seems to slow down to a crawl from time to time, then go back to regular speed. I'm not sure why that is, but I suspect server load rather than a...
  19. Dave

    FTP transfer speed

    What are people getting for their transfer speeds via FTP. I often get 3 to 4 KB/S and have never gotten anything better than 55 KB/S (which I rarely get). Usually it's in the 25 to 35 KB/S range. Downloading via the web, I usually get about 250 to 300 KB/S. Why is my FTP so slow? What...
  20. Dave

    Zipping log files

    Is there a way to automate the zipping of IIS log files on a daily basis? Or can this only be done on an individual basis via a ticket? Sometimes I'd like to see the raw log files but downloading a 400 to 500MB log file on a daily basis is a bit much. Plus zipping them would allow me keep...
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