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  1. WebFire

    Illegal activity

    Sent. It's for a different account than my username here.
  2. WebFire

    Illegal activity

    If you are going to turn accounts off for "illegal activity", at least have the decency to tell me what the problem is and how I can fix it. Instead you've left me hanging with no service to my accounts, and no reason on why. Is this normal? X( X( X(
  3. WebFire

    Web 4 sites down and no respone from Helpdesk

    What did we figure out about this? I have web4 sites down as well.
  4. WebFire

    Web 15 down, yet again

    I have a Wordpress site on web15 that just quit. Home page just shows ?> and other pages just blank.
  5. WebFire

    Need account restored

    I see the tickets now. Thank you very much for your help. Lifesavers!:D
  6. WebFire

    Need account restored

    I assume all the website data will reappear as well?
  7. WebFire

    Need account restored

    Thanks so much for the help.
  8. WebFire

    Need account restored

    I think it was on web3. I'll try your ticket link.
  9. WebFire

    Need account restored

    Hello? This is rather important. I have many sites down.
  10. WebFire

    Need account restored

    I tried opening 2 tickets but they don't seem to be getting created. Anyhow, I accidentally deleted an account yesterday and need it restored. Can someone help with this. My account is webfire, and the deleted account is webfire29 I do believe. Thanks!
  11. WebFire

    Login to reseller helpdesk

    I setup a reseller account for where I work a while back. I have never been able to login to the reseller helpdesk. What do I need to do to fix that?
  12. WebFire

    Still no domain aliases on cluster 1?

    Never mind, I found the thread.
  13. WebFire

    Still no domain aliases on cluster 1?

    Where is this found in the control panel? I cannot see it, and I have it turned on for the plan.
  14. WebFire

    Disk quotas at 0

    I opened a ticket. I realized my reseller account was over quota. I upgraded the account, but it still won't let me change the disk quota for accounts. The reseller disk quota shows fine now.
  15. WebFire

    Disk quotas at 0

    Seems 1 of my reseller account have all accounts'd disk space reset to 0. On the service domain, I was able to change it. But on 1 of the accounts, it won't let me change it. Anyone know what's up with that? ?(
  16. WebFire

    Client email keeps resending

    Different timestamps. I have gotten 5 since I posted.
  17. WebFire

    Client email keeps resending

    I have a client on my reseller account who sent me an email with a 3 MB attachment. It keeps resending itself. I have probably gotten it 20-30 times over the last 2 days. What can I do??????
  18. WebFire

    Reported Attach Site!

    More info... http://safebrowsing.clients.google.com/safebrowsing/diagnostic?site=http://jrhome.org/
  19. WebFire

    Reported Attach Site!

    Went to a client domain and see this... Reported Attack Site! This web site at www.jrhome.org has been reported as an attack site and has been blocked based on your security preferences. Attack sites try to install programs that steal private information, use your computer to attack...
  20. WebFire

    Need ModSecurity Ticket Resolved!!!!

    Having issues with mod_security as well. Cannot install a new Wordpress and a client having issues running ExpressEngine.
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