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My websites are all down and I cannot get a status report. Nothing is posted in the forum about an outage. Live Chat will not respond. A ticket has been submitted but I'd like some information now to provide customers.

Does Jodohost backup website files and can I restore them from hsphere? I have both Windows and Unix accounts. Thanks, Gary

I'm trying to connect to a MSSQL database on another server (host) so I have to use a connection string. Below is what I'm trying to use. Is this format correct? ConnectionString = "DRIVER=SQL Server;SERVER=ipaddress;UID=userid;PWD=password;APP=;DATABASE=database" Of course, the ipaddress...

When someone submits a web form, I want a confirmation message sent as a text message to a cell phone - similar to CDOSYS sending an email confirmation. Do I need a SMS gateway? Any suggestions and how-to advice would be helpful. Thanks, Gary

A client asked if SSH Access was provided with hosting. What is SSH Access and what is it used for? Does JodoHost provide this? Thanks, Gary

I would like to connect several websites (on other servers) to one Access database. Is this possible with just a connection string? I found this connection string on another forum and adapted it to my database, but I get the error below. "PROVIDER=MS Remote;REMOTE...

I'm trying to setup my own custom error page but it doesn't show up. Seems like it should be a simple process. Can someone tell me what I'm doing wrong? I made a basic HTML page called error.html. In HSphere I entered the file name, checked "file" and assigned it to error codes, like 404. I...

Does anyone have an opinion which is better, Webalizer or Awstats? The graphics on Webalizer seem a little more user friendly. Does turning one or both of them on consume disk space? Thanks, Gary

A customer registered several domains and wanted them forwarded to their website. I used domain aliases in hsphere to set this up. What's to stop me from entering other domains like ibm.com or google.com so they point to this website? How does the internet magically know some domains are ok...

I use a program called MailerPro to send email blasts but many of the messages seem to be spam filtered on the receiving end and are not getting through. MailerPro has several settings for the mail component (CDOSYS, Dundas, ASPmail, etc.), as well as, whether to send from a static IP...

Is there somewhere in hsphere that shows which domain is on which server? I'd like to quickly check if domain-x.com is on server Win5, Win6, etc. Thanks, Gary

A couple of customers have had problems accessing their email on the Web, for example: mail.theirdomain.com They've tried all three mail clients. Any suggestions? Thanks, Gary

I've been using the following code on each ASP page I want to secure with SSL. I need the PHP equivalent. Thanks. <% If Request.ServerVariables("SERVER_PORT")=80 Then Dim strSecureURL strSecureURL = "https://" strSecureURL = strSecureURL &...

I'm trying to setup a MySQL database for the first time. The instructions say "To create a MySQL database, do the following: Select MySQL in the Databases menu and MySQL DB creation Wizard automatically appears." Where is this Databases menu? I've searched hSphere and can't find it...

If you use a program to manage an email list or send email campaigns and are happy with it, please let me know about it. I'm specifically interested in programs that run on Windows servers. Thanks, Gary

I use a program called Mailer Pro to send email campaigns to groups of email addresses. This program worked at a previous host (Reseller Center) without problems. I've now moved to Jodo Host but when I try to use this program I get spam detection errors and messages are not sent. Does anyone...

How long are log files kept on the server? Thanks, Gary