Search results

I have a client who has been down all day. Sent a high priority ticket in but no response. Same problem as you, can't send emails from Jodo hosted site.

Why is HSPHERE so slow? I'm on a 200meg cable connection and I keep seeing that blue circle going around and around. Seems like everything I do on HSPHERE is a sit and wait procedure. I login into CPANEL accounts on another host and connections to the CP are nearly instant.

I had the same problem. Why couldn't support send out an email to current account holders?

Curious as to what is going to happen when themes are changed or updated or future WP updates take place. Will these modifications need to be done all over again? As of now I get this when I try to login: Service Temporarily Unavailable The server is temporarily unable to service your request...

Another issue, when logging out from the admin screen another hsphere error page appears. Can't this code be cleaned up?

Can the workaround file be used on other WP installations (such as future ones) or must Jodo support do the workaround?

It would also be nice if Jodo would let us know via email that they have blocked the admin folders. Instead we (I) find out when trying to update a site for a client.

Hope you are feeling better, support found the problem was that web.config would not work with accounts on Server 2003 so I took site down and moved it onto a Server 2008 account and now it works (web.config with some tweaks courtesy of Jodo support).

Having a problem with a client's site and foreign stations hotlinking to their image files. This is hosted on a Windows server and I tried using a web.config file to stop it. I found out after many tries that the code would not work on Server 2003 so I moved the site to where it would be on...

Has anyone had any luck with the Google Page Speed tool relating to how to improve the "leverage browser caching" error that keeps showing up? I have found many 'fixes' involving .htaccess but they obviously won't work on the Windows server. The server (W28) response times appear to be fine but...

"Remote host said: 550 5.7.1 Unable to relay for" Sent two help desk requests and neither are showing up in my help desk screen and no response from Jodo Support (which is highly unusual). Anyone else having problems with mail3? Client can send but cannot receive due the error above.

Jodo Support came through again! They worked at it until they discovered a problem with one of the MySQL servers. I followed their instructions on backup and transfer of the SQL and all is working great now. Good to see that site finally stabilized, you all know how clients are when they...

I 'inherited' an account from a former customer who had a commercial WordPress site created. To check it over for problems before I took the account on I put everything on an old domain that I have hosted on a Jodo Windows server. Everything worked fine and dandy. Since actually accepting the...

Like others I have some email scripts that no longer work which have worked for quite some time now. I am wondering what is it that has broken email scripts that have worked for quite some time now. Doesn't seem to matter what code I use the emails do not go through. I do have one site that he...

I have an existing client who is always going over their monthly bandwidth allocations because of their email traffic (on one domain only). Would it be best to set them up at a place that offers non-metered bandwidth? Their traffic rate is caused by the sending of funny videos, pictures etc to...

I completed moving everything over last Friday and cancelled the RC account just today. One big advantage of JodoHost is their excellent support; not only do they provide a clear, concise method of filing support tickets but they also do it with good attitudes. I've had several issues...