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    Chinese Hackers uploading to my site

    I'm all out of ideas once. A year ago Chinese hackers were able to access my website and upload files via FTP to promote a bogus clothing business. Last week they did the same thing. All my passwords (and I use a different one for every aspect of the site) are totally random and unguessable. I...
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    Bandwidth soaring though traffic dropping - bots to blame?

    Could be in for an expensive month. I nearly always stay below the bandwidth threshold for my current plan, so I was surprised to see myself soar more than 30% over, despite my visitor numbers have dropped a little on previous months. I eventually downloaded one of my logs (130mb, which my poor...
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    Is everything down at the moment? No websites or email.

    It's currently 8:57am GMT, and my email and websites are all down as is the Jodohost homepage - I get a cached version that reads: This page (http://www.jodohost.com/) is currently offline. However, because the site uses CloudFlare's Always Onlineâ„¢ technology you can continue to surf a...
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    Strange new folders found in my FTP not uploaded by myself

    I had a big drop in internet traffic yesterday, so was trying to find the reasons for it, and I don't know if this is related, but I've suddenly found some new folders with code created on the 20th January 2012 which certainly didn't come from me! They are folders such as ugg boots, men's boots...
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    Win9 - Lost website completely today

    I checked with live help who saw the problem (nothing done about as of yet) - my primary website is down completely (I noticed my visitor stats had come to a stop several hours ago), and as its one I use to make my income I really can't afford for the down time to be too long. Anyone else having...
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    Reseller old plan vs new plan

    As an old time user of Jodohost, I received an email today stating I'm on an old plan, and mentions new resources after Sept '08 as follows: "In comparison to the plan you are using and plans offered after Sept 08 till April 2011 : 1) We are offering less number of dedicated ips free. 2)...
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    Brand name dispute - Chinese scam?

    I just received an email, that reads: "We are the department of registration service in China. We have something which needs to confirm with you. We formally received an application on 15, Mar 2011. One company called "Neoco Trading Co., Ltd" is applying to register " *My domain name*" as...
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    Please help - Jodohost and my websites down for 6 hours+ in Europe![upstream routing]

    Please help, I'm using anonymouse to get a US IP address as Jodohost no longer works and my websites are all down - no email, no FTP, nothing! Customers have contacted me asking why things aren't working, and that alerted me to the problem around 8am GMT this morning. I am in Paris, and asked...
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    Migrating from Windows to Unix

    I've always used windows plans in the past, but as my website has developed I need Unix for such features as htaccess. I've set up a new plan on my reseller account, and tested a remodelled version of my website to test the functionality and I'm now ready to switch an existing Jodohost windows...
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    PHP and SEO friendly links - Mod Rewrite doesn't work

    After much reading, I'm sure I'm banging my head against a brick wall here? I'm building a new site with PHP, and would like to change the usual .php?=5 (for example) link into something more SEO friendly. I'm on the windows reseller account. I've tried creating a .htaccess file in the root...
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    Can't email people with comcast email addresses

    Don't know if anyone else has a problem using Jodohost whilst trying to email people with an email address from comcast. I've tried contacting comcast at: http://www.comcastsupport.com/Forms/NET/blockedprovider.asp Every email I send gets bounced back and it suggests the emails I send via my...
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    Google Adsense for domains - problem with host name

    I have a couple of domains that are sitting empty until I have the time to create the websites, so thought I'd give Google Adsense for domains a whirl. Unfortunately when I come to enter the 'A records' Jodohost won't allow me to enter the '@' character for the hostname/alias. Is there an...
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    Can I do anything about scammers using my website name and address in their emails?

    I received an email yesterday - I've no idea why the scammer would send their bogus email to me as well (I guess they're not too bright), but it was basically saying they were looking for representatives in the US and Canada to sell my products for a commission. They used my website name and put...
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    Changing folder permissions on windows server

    I'm sorry if this sounds like a total novice question. After installing some php scripts I need to set the read/write permissions accordingly. According to my FTP everything is set to 777 and as a result it all seems to function correctly, but I'm concerned this may cause a security issue? Am...
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    Paris Website

    Hi folks, If you get a chance to swing by http://www.paris-in-photos.com I'd be much obliged on any constructive comments. :D Merci.
  16. Z

    Reseller accounts not working this working.

    Hi. I've woken up this morning and for the past 30 minutes none of my reseller account emails are working, and all my websites are down. Only my silver account domain is working - I can't see any announcements about maintenance - hope this is just a temporary glitch?
  17. Z

    Can't change Chmod settings in FTP

    I recently installed a PHP script, and whilst looking at settings in Core FTP lite, I notice all my files on my jodohost account seem to be set to 777. I don't know if this makes me more vulnerable to any possible attacks? If I right click and try to change a setting it just comes up with...
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    No option to set up Stats on reseller account?

    Hi. Hope you guys can help. I have a reseller account, and have several domains set up on a Windows I plan. I notice under Tools there's no option for Stats - setting up Awstats or Webalizer, and I'd really like to set up Awstats to check traffic. I checked the FTP and there appears to be no...
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    Autoresponder

    I have always found Jodohost and it's support to be very excellent, however having set up autoresponders for my various domains (I'm away for a few weeks), I discovered today autoresponders are no longer available, and this really puts me in an awkward position! I wish the new solution had been...
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    Multiple .EU domains - one hosting solution?

    I hope someone can answer the simple question of somebody with very little technical knowledge! With the recent landrush for the new .eu domains, I applied for 35 domains, expecting to only scoop up a handful, but now find myself the owner of 31. I'm not complaining as I eventually plan to...
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