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Again with the run around, you're telling me I am not using correct code: "You are not using the correct code because if you are using correct code the mail should sent via proper mail server and now in your case mail is sending via web server whose ip reputation is not good." I've had this...

OWZ-36370-984 also ZOG-55609-651 was the other I was referring to. Why do I not get a straight answer for what went wrong ever? It's always check it now with no response to my questions.

Every time I post a support ticket, which seems to be required often as a site is mysteriously down or email won't send, I get your staff giving me the run around. I keep getting IP blacklisted by spamhaus errors. I posted code samples and details clearly showing I'm sending mail through your...

Is Manoj Saini around, he fixed it last time.

Now I get this response after 8 hours, escalate this ticket to someone who can install a private key and SSL cert, this is a standard 2048 bit SHA1 hash private key and a standard SSL cert: Mon Aug 27 2012 10:34PM by whityum they want to charge me a $25.00 fee to revoke and reissue the...

I can post the whole ticket if you want, I attached 2 text files generated by the certificate company, Subham said they did not match and sent me the tool to check, I checked using the files I uploaded to the ticket (as I was on another computer and did not have access to the originals), they...

you're lying, i sent you a screen shot of the tool you sent me to check if they matched and they do, you do not know how to install the certificate.

It seems every time I have a ticket out for more than an hour it takes days to resolve. It takes about 30 seconds to install a cert on IIS but my ticket has been in since noon and it's after 9:00, and since Shubham couldn't figure it out my ticket has been sitting in limbo. What is the status of...

Many of my sites keep going down until I put in a trouble ticket, after I do, none of my questions about why the site went down are answered, I get a reply of : "Kindly check it now. It should be fine." and everything else I ask is ignored. I would like to know why my sites are going down...