Search results

Thank you. Will someone let me know what they find. Or should I submit a ticket about this?

That particular table has crashed on numerous sites 3-4 times since the migration???? But not before the migration...

Last night I had 3 different stores running ZenCart go down because the "who's online" table crashed. I looked in the ZenCart forums and they said: "Those are probably the two tables that get the most "write" traffic, and are thus the most vulnerable to corruption if the database server...

Thank you for your help...

Hi, I have a site running web14/mysql8 that's been down all day, I get no response from tech support so far, RS #BEZ-98488-397. Site is running ZenCart and can't connect to database. I can't login to PhpMyAdmin to try to fix database problems either...

I need to know the status of ticket # RS #COP-95203-523 ASAP. I cannot seem to get a response thru email. Now the whole site and email are down.

Ticket #[RS #GOQ-63735-971]. You can you get the ZenCart login info from the ticket. Here is the test site: http://sarda.actionzencarts.com Any emails originating from the website are not working. (orders, emails, tell-a friend, reviews) Email sent from Outlook works just fine...

all 6 domains that are now broken were working before the migration...

yes I have tried smtpauth with both port 587 and 25 but neither work. With port 587 I get this: Email Error: SMTP Error: Could not connect to SMTP host. with port 25 I get this: Email Error: SMTP Error: The following recipients failed: [email protected]

I have had a ticket open about this issue for 4 days but nothing seems to be getting done. I have 6 sites running ZenCart on web14 (mysql8) and web15 (mysql9). All were working fine before the migration but now all of the email forms fail since the migration. I get an SMTP error: Email Error...

I have changed my contact email for now until the blocking issue is resolved with my ISP. But my tickets still do not show up in the cerberus helpdesk. I do receive auto-replies now though. I would still like to have that problem resolved. The last ticket that shows up was in January 2009??

Thank you

Yes, I am using Cerberus. It used to work. I will send an email to the mentioned address. I was able to get immediate help on other issues from the chat room.

I have changed my email address and no longer have access to the email address I used to sign up with and now I NO LONGER RECEIVE REPLY EMAILS BACK FROM YOUR SUPPORT DEPARTMENT WHEN I HAVE A PROBLEM. I don't even receive an auto-reply with a ticket number. I also cannot get my support tickets...

Does any one know if there is any way to monitor a customers CP or FTP logins? Is there a log or anything I can check?

Hi, I am not using the anonymous support option and have some questions regarding the setup of the tickets. I would like to have auto-responses sent but if there is spam sent to my support email address I don't want these spam emails being automatically replied to as this will just create...

Here is a web based email script if anyone needs it. It performs basic validation and smtp authentication. I have not tested it with AOL yet but it works perfectly otherwise. I have changed the script per skypanthers comments below. This is just an example that runs "Out of the box"...