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    An #flu-25260-276

    This ticket has been unresolved for a week. Ever since the move to Waco, our mutual client has had nothing but problems retrieving his emails using the Horde software. This is direct quote to me from my client "The problem is that in my xxxxxxx13 account, I can get the email ok....however...
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    changing H-Sphere logo

    I asked the below question in a ticket, but have yet to get a viable answer. I wanted to change the logo for my reseller control panel. But when I do, a window keeps popping up asking me if I want to display secure and non-secure items on the page. The control panel is being accessed through...
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    Paypal Acct Suspended, 2Checkout not sending $

    Stephen, 2Checkout wrote us today and verified the payment was delivered to JodoHost. We forwarded the email to your billing department. So it is up to your firm to find the money and to credit it to our account.
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    Paypal Acct Suspended, 2Checkout not sending $

    To Whom It May Concern: What is going on at Jodohost? First, we try to send you money via Paypal and it is cancelled by Paypal because your account has been suspended by them and you can no longer accept payments via Paypal. Then we send you money via the firm you recommended 2Checkout.com and...
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    Can't find configuration files for courier-imap

    Where are these configuration files for courier-imap located? /etc/courier/pop3d and /etc/courier/pop3d-ssl
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    How to force secure connection to remote 2003 server using RDC

    Hi! I edited the terminal services on a remote Windows Server version 2003 SP2. I set the terminal services to use a SSL certificate at High level. I can connect using the RDC (Windows 7) client using the domain and the lock occurs on the taskbar at the top. What is not working is I am also...
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    assigning static IP address to Plesk

    Stephen, Here is the ticket number JWVPS#RNF-JZXOQ-687 I just requested that one of my prepaid managed tickets be used to fix it. I think I am most of the way there. TIA
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    assigning static IP address to Plesk

    Stephen, I installed a trusted SSL certificate on the plesk control panel. I redirected the domain to the new IP address at the registrar. I went into IIS created a website for the domain selected the new IP address but was not sure what the entire path is to the Plesk control panel is...
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    assigning static IP address to Plesk

    Stephen, I do not see a Plesk domain to assign it too. Currently, it is pointing to the Plesk corporate website.
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    assigning static IP address to Plesk

    How does one assign a static IP address to the Plesk control panel? TIA
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    billing customers on a VPS with plesk

    Stephen, Why does HSphere have a VPS plan wizard if you can not offer billing on it? TIA
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    billing customers on a VPS with plesk

    Why can't I just use my reseller HSphere for billing and setup a VPS plan? I tried do this and got the following error... Please note, there are no servers in the group currently available for signup. Does your firm need to add the VPS to the Resellers DNS server alias'? TIA
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    billing customers on a VPS with plesk

    Hello. What should you use to bill customers on a VPS with Plesk? I saw an article referring to ClientExec in 2003. Is this still what JodoHost suggests or do they use HSphere or Plesk's billing system? TIA
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    Adobe reader

    How do you download a more current version of Adobe reader to your VPS? It currently says that you have to run an activex script, but this is not allowed. Is there a way to turn this security feature off and then back on?
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    SSL Certificates

    How do you copy the SSL certificate files from your PC to your VPS?
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    plesk directory index

    It is called virtual directories on Plesk 9.2 But, it only allows changes to /httpdocs I need to edit the one for /httpsdocs. Unless you do not have to place your pages that you want to use a SSL certificate in the /httpdoc directory.
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    plesk directory index

    How do you setup a domain in Plesk so that a page named default.asp is the main page instead of index.html
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    HSphere update to 3.3x when?

    Just wondering when Jodohost was going to update HSphere to version 3.3 patch 1? Looks like it simplifies plans and adds captcha to the login screens among various other updates. TIA
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    moving reseller domain from H-Sphere to VPS

    Would it be easier to get a domain name like myvps.com and point that to the IP addresses for the VPS and then select them for the nameservers for the resellerdomain.com? TIA
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    moving reseller domain from H-Sphere to VPS

    We have a reseller website under a service account on H-Sphere. We are in the process of moving it to a VPS plan. Since we are currently using NS ... NS4.resellerdomain.com for nameservers for our customers on H-Sphere. We added two more NS5 & NS6 to point to the two IPs associated with the VPS...
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