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It appears to have gone off again...

Is there an eta for this? My customers can't access emails. I wrote to tech support and opened a ticket about three hours ago but no answer from them either...

All the sites seem down and I can't get through on live chat. What's happening?

Is there any way this can be removed from the blacklist? It appears to be a jodohost issue.

One of my clients has problems sending emails. They are returned saying Is setting up a PTR record something which you can do?

I sent on the details a couple of hours ago, thanks.

Ticket ID: DIJ-62198-204 No change at all to the site in past few months so this has come out of the blue.

In the last day I've been getting errors when trying to send mail from the site. It used to work perfectly but now the line SendMailCDOSYS = objMail.Send produces an error: CDO.Message.1 error '80070005' Access is denied. /system/functions.asp, line 129 Is this to do with...

Thanks for those ideas; I've sent the malware link to him and changed the ftp passwords so only I know them but it's still infecting files!

Is there a simple way to remove the script from the infected files or do I need to do it 1 by 1 again?

I have a client who has half a dozen sites on his account. A couple of weeks ago the sites were hacked and a small piece of script code attached itself to every index page (default.asp) and also every javascript file. I changed the FTP password and didn't reveal this to anyone and also...

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I have a user who has 5 domains working on his account. He wants to suspend just one of them for a short while, specifically the email hosting for one of those domains. How can he do this without suspending all 5?

I have a site on 64.71.228.180 which is not responding; it's just hanging there. This has just happened; the chat system on Jodohost doesn't work so I can't get in touch with anyone to talk about this. I can't access the outages forum on this site to report it either. If someone sees...

No. Instead I moved to Joomla and the free Virtuemart component which works brilliantly well. One of the best moves I made.

Granted. But that isn't much comfort to my business customers who are away on holiday and would like a vacation responder. Are there any systems in place or alternatives anyone can suggest? Perhaps some kind of 3rd party add-on or service? What do other people do to overcome this?

I've just discovered that there are no autoresponders available on reseller hosting - it's Summer for most of my business clients and they want to set up vacation responders but can't! ?( So, how do other people work around this? Are there any alternatives which I can set up so my business...

All working now; thanks.

I know, that's the problem! I spoke to livechat and they tried to help but had the same problem uploading a file - I'm still waiting to hear back from the ticket system.

I installed cmsmadesimple on another host and it worked fine. Now I'm trying to install it here but quite simply the upload manager doesn't work. It's exactly the same code on both but - as with Joomla - for some reason nothing will upload. There are no useful error messages with either...