I have more that 200 sites on jodohost’s windows servers. Many sites are crashing dayly - I open support tickets - the support people restart the pool and the next day everything repeats again. Can’t you realize that when you restart the application pool this doesn’t solve the problem. Stephen wrote in the forum that we can request individual application pool - this is NOT TRUE of cource - almost every time when i ask for separate pool i get just site moved and the crash continues. So the final result i lost and continue to lose clients because of your poor windows servers. Please tell your support that when we request a separate pool we have a good reason for this and answer like:
“Please check your site now - we recycled the pool” is useless.
I know that separate pools means more server resources but this is not my fault that the sites are crashing.
Also I wrote about his in the forum here before - the result my forum account was banned and my post was moved from this forum - I hope this will not happen again.
It’s not possible to give separate application pool to all domains on shared server. We can consider it if it looks necessary. Please give me your ticket numbers so, i can check your domains.
Regarding forum account block or post moved, we don’t do such things. But from last some days we are facing spam post on support forum. We delete such post from forum and block users. There may be your account and post has blocked due to it. Please send us your account name, we will check it.
pesh, you are making up absolute LIES about account banned, LIES. Never have I done such and would not do such, in fact I am the only one that grants customer only access here and you posted here, so you are not nor ever were banned.
As far as app pools, there are many people with their own pools, and some of your own domains have their own pools as well. I know as I SET them up.
Stephen. my old account is ivanrk and when i login to it i get:
You have been banned for the following reason:
spam
Date the ban will be lifted: Never
OK but i never posted spam. As for this:
your own domains have their own pools as well
This is true and i don’t have problem with this domains but these domain are a small number of all my domains. I understand what Manis said above but think from my perspective - I lose clients because of this problem. Today my biggest client that have 50-55 domains and make me at least 500$ a month tell me that he will leave if i don’t solve the problem with crashing sites. And I have domains on many of your win servers.
I don’t know how ivanrk got banned, it was certainly not intentional, will undo that. It was not to silence you or make revenge or anything, we are very open at all times.
VB 3.7+ has more anti spam tools and it allows a multi select for deleting spammers and banning at the same time, it seems like somehow in this one of the mods accidentally selected your name.
Don’t worry. I don’t care about my old login. BTW what happened with your testing of Dotnetpanel ? I saw that several dotnetpanel hosts offer separate app pools with additional payment, i guess you can’t offer this now because of Hsphere. So in the bottom of the problems is again Hsphere - read somewhere that it have bugs related to pools.
DotNetPanel is still being tested internally, it will be coming out before long in a limited state(2008 and something else, will be able to express it before long)
Hsphere handles pools very badly, making large web gardens which kill sessions, kill servers, gobble memory etc.
There is some loophole that some people are still able to make a app pool in hsphere, and it only creates more problems for them.
I have noticed an increase in complaints regarding Win28 and Win30 from my newer clients complaining the service is either slow or intermittent loss of service on a more regular basis. And occasionally win 12 and 13.
My timezone is 12 hours different to the majority of my clients so by the time i can check their email or tickets/sites they are up and running again.
Is cluster 2 a better option for resellers in regard to performance/reliability?
Would JH prefer CL1 customers migrate to CL2?
What would be the benefits/downside of moving to CL2?
What downtime would be involved in moving if any, and what would we be required to do in regard to namerservers of ours and clients domains?
There is no reason to migrate, and no we don’t want you to. It sounds like something in the backups is causing some slowness and I have seen a few issues in the backups from the reports, I am going to be fully checking this out on the software side this week and then in person next week(this is win28/30 directly that I am referencing).
As for win12 and 13, I haven’t seen any issues on them in a very long time, and no accounts on them in years either, but occasionally any server can get runaway php/perl processes making things to slow down sometimes tremendously.
Today 4 of my clients calling for crashed sites. I can’t even navigate to their accounts to see on which server are they because Hpshere is practicaly not working - it gives broken html. Any idea when this nightmire will end?
I too have issues with Win30 and I keep getting "Insufficient system resources exist to complete the requested service. " on php sites on daily basis. Even simple html sites fail to load completely.
I didn’t replyed here as I have raised a ticket, got a reply to it, but the problems seems to continue. Ticket FJR-98422-121. Today I had again that message.
Will check that, I don’t have the ticket desk open right now but if you don’t have the complete URL there to where you get the error it would be good to send it across so I can check it.
I have several sites on win30. When it happeneds, all php related sites get the above mentioned error message. All HTML only sites, just hang or don’t load any pictures. For instance www.coniso.ro (HTML only) - www.politichii.ro (php).
Hi, it’s happening again and it’s getting annoying. Please do something to identify the problem that is causing this, not just eliminate the effects. Otherwise, this is going to last forever and ever.
I can’t even remove my client’s domains from win28 or win30 - the online file manager archive function is not working. FTP download speed is 3 -4 kb.
The problem is in Hsphere backup - don’t you get it, every day when backup starts and sites are crashing one after another even after tech support restart the pool? Is it necesary all clients to leave win28 and win30 - for you to make something about these problems that lasts for months?
there is no issue such as this across the board, sorry just not, there is occasional abuse on EVERY server but win28/29/30 are not continual problems by any stretch.
There is no ‘hsphere backup’ it is acronis, the same thing that is running on the other servers without problem,it only runs for a couple hours and does its job well.