Is soemthing wrong with jodohosts mail server? I’ve been getting pop errors on multiple mail servers and clients using pop3 collection are also complaining.
Everything is fine, only issue is with webmail and antispam/antivirus after migration which we are fixing
If there is an issue, please open ticket
These problems won’t affect inbound mail will they, as at present I am not receiving inbound mail.
Bruce
Actually whats happening is that it appears that antivirus is holding up the processing of both incoming and outgoing email..
The incoming queue is growing and from there, mail is slowly trickling into their mail boxes but much slower (60 min delay as i mentioned). The same is going on with the outgoing queue
We are working to speed it up and fix the issue. server is under alot of CPU load as well
I think that 60 minutes is very conservative as I know emails were sent to me over three hours ago that have not been received.
Bruce
It’s been 60 minutes for me
But there is a huge local queue backlog of emails that have been received but need to be pushed to their mail boxes
We are working to speed that up
So are those emails that were sent over htree hours ago lost?
I’m not quite sure what you are saying.
Bruce
Good thing this new server migration was seamless!
Im saying that emails have been received on the server but their delivery to mail boxes may have been delayed substantially
We are working on it…
The delay is 40 to 60 minutes
My hotmail test email came in at 40 minutes
As far as those emails you sent 3 hours ago, please open a ticket so we can look into that
delay is actually 1 hour 30min, calculated it wrongly
What is going on with the mail server? Once again, myself and my clients are unable to access our email. This is not good!
Any updates on when you will have, yet another mail issue, fixed?
Nothing wrong in mail server
Delay in incoming/outgoing…
We’re speeding it up, hang on please.
Infact, outgoing is much faster now, we fixed the delay in that
Our attention is on incoming. Mail being accepted fine, just pushing it to mail box is taking longer
What should I tell my clients? How long before they are able to login to their mail server and send/receive mail?
They can login to their mail servers
Just tell them incoming mail is 1 hour delayed
outgoing delay still exists, working on it
outgoing delay solved
Incoming delay is being worked on. We seem to have isolated the issue. Considering the magnitude of the RSYNC, and even though we performed it twice, certain settings seem to have been missed out
Does this have anything to do with Horde not showing up as an option any more?
Horde is working, I’m not sure why that isn’t showing up as an option. That will be next on our list