Massive slowdows!

Anyone else having major problems with their hosting today? This mornign it was fine but now we can barly connect to our sites or even Jodohost site. Seeing major packet loss and pings of 800-1000+ on webhosting-9.border5.mia003.pnap.net

For all intents and purposes our sites are down :frowning:

i having issues with win8 server , websites at present

ive got people to test 3 websitees from 3 different locations in the UK and all slow

Target Name: www.sedmha.com
         IP: 204.10.105.210
  Date/Time: 11/27/2005 10:48:06 AM to 11/27/2005 10:50:32 AM

Hop Sent Err   PL% Min  Max Avg  Host Name / [IP]
 3   100  18  18.0   9   35  13  hlfx-asr1.eastlink.ca [24.215.101.181]
 4   100   9   9.0   9  215  19  hlfx-br1.eastlink.ca [24.222.79.205]
 5   100   3   3.0   9  273  24  hlfxnsaldr02.bb.telus.com [154.11.184.37]
 6   100   3   3.0  25   66  30  HLFXNSALBR01.bb.telus.com [154.11.7.194]
 7   100  10  10.0  25   50  28  mtrlpqfbbr00.bb.telus.com [204.225.243.197]
 8    93  93 100.0   0    0   0   [-]
 9   100  12  12.0  25   46  29  MTLXPQVVGR00.bb.telus.com [154.11.11.246]
10   100  13  13.0  25   61  29  if-10-1.core1.MTT-Montreal.teleglobe.net [66.198.81.17]
11   100  14  14.0  33  174  41  if-1-3.mcore4.NQT-NewYork.teleglobe.net [66.198.81.14]
12   100   5   5.0  33  214  42  if-7-0.core2.NQT-NewYork.teleglobe.net [216.6.87.14]
13   100  15  15.0  32   55  36  if-14-0.core3.NQT-NewYork.Teleglobe.net [66.110.8.137]
14   100  11  11.0  36   80  40  sl-gw31-nyc-14-0.sprintlink.net [160.81.249.29]
15   100  18  18.0  36  136  44  sl-bb23-nyc-12-0.sprintlink.net [144.232.13.33]
16   100  10  10.0  36  224  55  sl-bb21-nyc-8-0.sprintlink.net [144.232.7.110]
17   100   9   9.0  56  159  66  sl-bb21-atl-11-1.sprintlink.net [144.232.18.69]
18   100  19  19.0  64  211  73  sl-bb20-orl-11-0.sprintlink.net [144.232.19.74]
19   100   9   9.0  73  283  89  sl-st20-mia-1-0.sprintlink.net [144.232.8.52]
20    99  18  18.2  72  271  89  sl-internap-122-0.sprintlink.net [144.223.245.146]
21   100  20  20.0  69  248  80  border5.pc1.bbnet1.mia003.pnap.net [69.25.0.13]
22    99  40  40.4 131 2450 982  webhosting-9.border5.mia003.pnap.net [216.52.162.66]
23    99  12  12.1  78  121  83  [204.10.105.210]

We have client complaining now and saying it is not acceptable and asking to go to a new host. This is a mess as is.

1 0 0 0 0.5 ms

66.36.240.2 AS0

IANA-RSVD-0 c-vl102-d1.acc.dca2.hopone.net. 255 US Unknown: 815c2afe
2 0 0 0 0.5 ms [+0ms]

66.36.224.242 AS0

IANA-RSVD-0 ge5-0.core1.dca2.hopone.net. 0 miles [+0] 254 US Unknown: 8349e8a9
3 9 12 12 2.4 ms [+1ms]

66.36.224.227 AS0

IANA-RSVD-0 ge5-0.core2.dca2.hopone.net. 0 miles [+0] 254 US Unknown: 8138ddf6
4 8 20 6 2.4 ms [+0ms]

66.36.224.185 AS0

IANA-RSVD-0 iar2-ge-2-0-0.washington.savvis.net. 0 miles [+0] 252 US Unix: 14:58:50.609
5 3 5 2 2.4 ms [+0ms]

206.24.226.97 AS0

IANA-RSVD-0 bcs1-loopback.washington.savvis.net. 0 miles [+0] 252 US Unix: 14:58:50.634
6 16 40 15 15 ms [+13ms]

204.70.192.53 AS6878

AS6878-T-Systems dcr1-so-3-0-0.atlanta.savvis.net. 0 miles [+0] 250 US Unix: 14:58:51. 70
7 33 28 17 17 ms [+1ms]

204.70.193.189 AS0

IANA-RSVD-0 acr1-so-7-0-0.miami.savvis.net. 0 miles [+0] 248 US Unix: 14:58:51.157
8 46 46 34 27 ms [+10ms]

208.172.99.94 AS0

IANA-RSVD-0 dpr1-so-1-1-0.mit.savvis.net. 0 miles [+0] 248 US Unix: 14:58:51.202
9 43 28 31 27 ms [+0ms]

208.172.103.66 AS25852

HUTCHTEL bpr2-as0-0.mit.savvis.net. 0 miles [+0] 247 US Unix: 14:58:51.252
10 30 28 28 27 ms [+0ms]

208.172.108.18 AS3

MIT-GATEWAYS internap.miamimit.savvis.net. 0 miles [+0] 242 US Unix: 14:58:51.296
11 30 28 28 27 ms [+0ms]

69.25.0.13 AS33631

PARC-ASN border5.pc1.bbnet1.mia003.pnap.net. 0 miles [+0] 242 US Unix: 14:58:51.341
12 45 28 27 27 ms [+0ms]

216.52.162.66 AS4323

TWTC webhosting-9.border5.mia003.pnap.net. 0 miles [+0] 241 US Unknown: 83419d8f
13 46 28 28 28 ms [+0ms]

204.10.107.3 ASN=80[Destination Unreachable]	  www.fish-addicts.net  [No PTR]	 0 miles [+0] 	113	 	Microsoft: 14:57:01.719

14 30 28 28 28 ms [+0ms]

204.10.107.3 AS80

GE-CRD
[Reached Destination]www.fish-addicts.net [No PTR] 113 US Microsoft: 14:57:01.

It seems to be a bit better now but stil lsome loss on that node. I have been on LIve Chat with a support rep. Oddly they didn’t note the issue until I brought it up and even then they said our site was fine from there end. But now they seem to have found an issue. I’d like to think that things are more closely monitored than this in the future.

There was a brief loss of connectivity for 10 minutes, causing packetloss. That caused these issues but it was very brief. We are waiting to hear from the NOC on what the issue was

At the moment, everything is normal again. Emagine, Win8 itself has been experiecing no issues with a response time of 120ms right now. So I suspect it was due to this network issue at the Internap router at the NAP

Well it appears it was fixed and now is coming back again. We are seeing 20-30% packet loss again on the same node.

I’m just concerned that this had to be found by a customer and was not detected internally even when our site was chekced.

I am seeing no packet loss on my route. Can you PM me a fresh traceroute right now with your packetloss. Is your issue the same one you have been reporting for a few weeks?

Everything seems 100% fine right now. Did some tests from a UK and Aussie server as well

The NAP website has been down all weekend too, for some reason??

WebD.

[QUOTE=Yash]
I am seeing no packet loss on my route. Can you PM me a fresh traceroute right now with your packetloss. Is your issue the same one you have been reporting for a few weeks?

Everything seems 100% fine right now. Did some tests from a UK and Aussie server as well
[/QUOTE]

No this is not the same issue as before, prior it seemed to be a savvis issue. I have been runnign a ping test now all morning and the problem node remains around 10-30% loss.

Target Name: www.sedmha.com
         IP: 204.10.105.210
  Date/Time: 11/27/2005 11:21:16 AM to 11/27/2005 11:23:13 AM

Hop Sent Err   PL% Min Max Avg  Host Name / [IP]
 3   100   2   2.0   9  53  13  hlfx-asr1.eastlink.ca [24.215.101.181]
 4   100   0   0.0   9 234  20  hlfx-br1.eastlink.ca [24.222.79.205]
 5   100   1   1.0   9 265  22  hlfxnsaldr02.bb.telus.com [154.11.184.37]
 6   100   1   1.0  24  54  29  HLFXNSALBR01.bb.telus.com [154.11.7.194]
 7   100   0   0.0  25  52  29  mtrlpqfbbr00.bb.telus.com [204.225.243.197]
 8    91  91 100.0   0   0   0   [-]
 9   100   5   5.0  25  60  28  MTLXPQVVGR00.bb.telus.com [154.11.11.246]
10   100   6   6.0  25  67  29  if-10-1.core1.MTT-Montreal.teleglobe.net [66.198.81.17]
11   100  16  16.0  32 221  43  if-1-3.mcore4.NQT-NewYork.teleglobe.net [66.198.81.14]
12   100  19  19.0  33  96  38  if-7-0.core2.NQT-NewYork.teleglobe.net [216.6.87.14]
13   100  30  30.0  32  71  37  if-14-0.core3.NQT-NewYork.Teleglobe.net [66.110.8.137]
14   100  29  29.0  35  75  39  sl-gw31-nyc-14-0.sprintlink.net [160.81.249.29]
15   100   4   4.0  35 213  50  sl-bb23-nyc-12-0.sprintlink.net [144.232.13.33]
16    99  15  15.2  36 154  44  sl-bb21-nyc-8-0.sprintlink.net [144.232.7.110]
17   100   3   3.0  55 188  66  sl-bb21-atl-11-1.sprintlink.net [144.232.18.69]
18   100  22  22.0  64 120  70  sl-bb20-orl-11-0.sprintlink.net [144.232.19.74]
19   100   5   5.0  72 269  90  sl-st20-mia-1-0.sprintlink.net [144.232.8.52]
20    99  13  13.1  72 294  89  sl-internap-122-0.sprintlink.net [144.223.245.146]
21    99   7   7.1  69 297  78  border5.pc1.bbnet1.mia003.pnap.net [69.25.0.13]
22    99  31  31.3  72  96  76  webhosting-9.border5.mia003.pnap.net [216.52.162.66]
23    99   1   1.0  72 114  78  [204.10.105.210]

schooner, are you sure this is the latest traceroute? It is showing 30% packet loss at our router which was corrected a while ago. It is also showing 30% loss at teleglobe in NY, which seems to be a totally separate issue.

This tracert has just been passed on to the NOC. Hopefully we’ll get a response soon. I have been running tests continuously from various ISPs and haven’t been picking up any packet loss. The only packet loss we got was in the morning, for about 10minutes

Yes I am sure as I have ben running a continous ping test. I am aware of the other isues but was concerned with the node in question.

FYI, the worst ping test we ever get are always agaisnt jodohost sites, not sure why but always seems to be a flakey route.

Are you running a continous ping test, pingign every second? Or just doing quick tests? The node will be fine one minute, then the next have loss. Out ping testss are based on the last 100 sample points of a continous ping.

Target Name: www.sedmha.com
         IP: 204.10.105.210
  Date/Time: 11/27/2005 11:38:23 AM to 11/27/2005 11:40:21 AM

Hop Sent Err   PL% Min Max Avg  Host Name / [IP]
 3   100   0   0.0   8  46  12  hlfx-asr1.eastlink.ca [24.215.101.181]
 4   100   1   1.0   9 203  22  hlfx-br1.eastlink.ca [24.222.79.205]
 5   100   2   2.0   9 284  23  hlfxnsaldr02.bb.telus.com [154.11.184.37]
 6    99   2   2.0  25  54  28  HLFXNSALBR01.bb.telus.com [154.11.7.194]
 7    99   0   0.0  24  64  28  mtrlpqfbbr00.bb.telus.com [204.225.243.197]
 8    90  90 100.0   0   0   0   [-]
 9    99   7   7.1  24  50  27  MTLXPQVVGR00.bb.telus.com [154.11.11.246]
10    99   9   9.1  25  52  28  if-10-1.core1.MTT-Montreal.teleglobe.net [66.198.81.17]
11    99  22  22.2  32 171  41  if-1-3.mcore4.NQT-NewYork.teleglobe.net [66.198.81.14]
12    99  13  13.1  32 217  43  if-7-0.core2.NQT-NewYork.teleglobe.net [216.6.87.14]
13    90  34  37.8  32  63  36  if-14-0.core3.NQT-NewYork.Teleglobe.net [66.110.8.137]
14    99  18  18.2  35  69  39  sl-gw31-nyc-14-0.sprintlink.net [160.81.249.29]
15    99  10  10.1  36 256  45  sl-bb23-nyc-12-0.sprintlink.net [144.232.13.33]
16    99   6   6.1  36 118  42  sl-bb21-nyc-8-0.sprintlink.net [144.232.7.110]
17    99   3   3.0  56 250  67  sl-bb21-atl-11-1.sprintlink.net [144.232.18.69]
18    99  36  36.4  64 223  77  sl-bb20-orl-11-0.sprintlink.net [144.232.19.74]
19    99   7   7.1  72 336  91  sl-st20-mia-1-0.sprintlink.net [144.232.8.52]
20    99   1   1.0  72 292  84  sl-internap-122-0.sprintlink.net [144.223.245.146]
21    99  12  12.1  69 197  76  border5.pc1.bbnet1.mia003.pnap.net [69.25.0.13]
22    99  25  25.3  72  92  75  webhosting-9.border5.mia003.pnap.net [216.52.162.66]
23     0   0   0.0   0   0   0   []
24    99   2   2.0  72  97  75  [204.10.105.210]

Here is a typically look at what I’m getting:

http://www.corl.ca/www.sedmha.com.png

Hi schooner,

What are you using to ping with?

[QUOTE=InTheMarket]
Hi schooner,

What are you using to ping with?
[/QUOTE]

PingPlotter

Thanks I am going to run some pings as well with it and see what turns up..I see it happening too..but it is sporadic.

Its pretty consistent:

http://www.corl.ca/www.sedmha.com2.png

ive just set up ping plotter and on fish-addicts.net im getting 30% loss

Target Name: www.fish-addicts.net
IP: 204.10.107.3
Date/Time: 27/11/2005 15:57:56 to 27/11/2005 16:00:56

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 13 0 0.0 1 3 2 [192.168.0.1]
2 13 0 0.0 2 39 5 [192.168.1.1]
3 13 1 7.7 142 155 150 lo99.lns-16.fm4.milt.as9105.net [212.74.111.145]
4 13 1 7.7 142 155 150 vlan31.switch4-mk.as9105.net [80.40.255.193]
5 13 0 0.0 146 153 150 ge1-2-2.mk0.as9105.net [212.74.108.54]
6 13 0 0.0 146 157 152 pos3-0.lon10.as9105.net [212.74.108.10]
7 13 0 0.0 147 192 154 so-5-0-0.lon12.ip.tiscali.net [213.200.77.73]
8 13 0 0.0 217 238 221 so-1-1-1.nyc33.ip.tiscali.net [213.200.81.102]
9 13 1 7.7 214 225 221 dcr4-so-5-1-0.NewYork.savvis.net [208.173.135.177]
10 6 0 0.0 218 224 221 bcs1-so-1-0-0.NewYork.savvis.net [204.70.192.198]
11 3 0 0.0 237 256 245 bcs1-so-6-2-0.Washington.savvis.net [204.70.192.13]
12 4 0 0.0 245 250 247 dcr1-so-3-0-0.Atlanta.savvis.net [204.70.192.53]
13 6 0 0.0 247 254 250 dcr1-as0-0.Atlanta.savvis.net [204.70.192.41]
14 8 0 0.0 243 255 251 acr2-so-3-0-0.Miami.savvis.net [204.70.193.197]
15 2 0 0.0 247 251 249 dpr1-so-1-1-0.mit.savvis.net [208.172.99.94]
16 7 0 0.0 241 348 262 bpr2-as0-0.mit.savvis.net [208.172.103.66]
17 7 0 0.0 246 336 272 internap.Miamimit.savvis.net [208.172.108.18]
18 7 0 0.0 246 484 285 webhosting-9.border5.mia003.pnap.net [216.52.162.66]
19 3 0 0.0 246 262 253 webhosting-9.border5.mia003.pnap.net [216.52.162.66]
20 12 0 0.0 243 262 251 [204.10.107.3]

Here is a fish addicts test, about the same as mine, although much less loss on the server node itself than I get.

http://www.corl.ca/www.fish-addicts.net.png