I opened a ticket this morning at resellerdesk… I never got the automated reply and no follow up since. It’s not in my history. Links to that system are no longer present on your site. What is the right way to contact support these days? I have sites down and I’d like to know how I’m supposed to resolve that.
We have moved our support desk on new support desk https://billing.jodohost.com . Here you will need to do a one time registration from your official email address . This will be completely separated from Hsphere. You do not need to share your Hsphere login details here.
Please check the below thread for detail information in this regards.
Support System Notice: New Support ticket system and maintenance Sat 9pm CDT - Sun 9am CDT - General Announcements - JodoHost Web Hosting Community