On Wednesday afternoon I got an email from Akshay in the "Abuse Department" saying my web site was "abusing" jodohost's resources and that PHP extensions had been disabled on my site. I didn't get the email until Thursday morning, and when I did, I contacted Jodohost and asked that PHP extensions be turned back on because my site is a WordPress blog and without PHP extensions, I have no way to log into WordPress to try to figure out what the problem may be. Tech support turned PHP back on, and I disabled an add-on that I thought might be causing the problem. I didn't hear anything further from either support or the "Abuse" Department."
Yet at some point yesterday, it appears my site was shut down again -- without any warning!
As I stated above, I'm running a simple WordPress blog. I'm not even getting a lot of hits right now because I haven't had time to post much. We're talking about less than 100 page views a day. Somehow, the same WordPress configuration that is running now managed to survive days where I got over 1000 pageviews per day. But now, when I'm getting no traffic, I'm being cited for "abuse".
I asked in my original request that PHP be turned back on for information to help me pinpoint what might be causing the problem, but have received none. If you're able to determine that my site is the one "abusing" the server, I'd think you have some idea of what file or process might be causing the problem. That information would go a long way in helping me troubleshoot whatever the problem might be. Though to be honest, at this point, I feel like you're grasping at straws as you try to figure out what's really causing problems on the server. Because I've continued to have issues with another site (not PHP) hosted on the same server this weekend -- even while my "abusive" site has been shut down.
And now, to make matters worse, the email i just sent to tech support came back as a permanent delivery failure. I'm at a loss here.
Yet at some point yesterday, it appears my site was shut down again -- without any warning!
As I stated above, I'm running a simple WordPress blog. I'm not even getting a lot of hits right now because I haven't had time to post much. We're talking about less than 100 page views a day. Somehow, the same WordPress configuration that is running now managed to survive days where I got over 1000 pageviews per day. But now, when I'm getting no traffic, I'm being cited for "abuse".
I asked in my original request that PHP be turned back on for information to help me pinpoint what might be causing the problem, but have received none. If you're able to determine that my site is the one "abusing" the server, I'd think you have some idea of what file or process might be causing the problem. That information would go a long way in helping me troubleshoot whatever the problem might be. Though to be honest, at this point, I feel like you're grasping at straws as you try to figure out what's really causing problems on the server. Because I've continued to have issues with another site (not PHP) hosted on the same server this weekend -- even while my "abusive" site has been shut down.
And now, to make matters worse, the email i just sent to tech support came back as a permanent delivery failure. I'm at a loss here.