I'm a JodoHost customer since 2004. That's eleven years. Eleven.
Everything went sort of normal, technical problems from time to time, nothing serious.
But now I've found that I'm 1GB over quota on mi disk usage. Guess how much I have to pay for that? $ 120.
This is 2015. One GB, one, costs $ 120? Seriously?
Of course I've contacted customer support, pointing that on JodoHost's website says $ 0.5 per extra GB: http://www.jodohost.com/add-ons.asp
They said that my plan is old, my cost is $0.5 per extra MB and we have to pay. Period.
This is the first company I see that instead of caring about a loyal customer, they punish him.
Off course we're moving away from JodoHost, this is a totally unfair practice we're not going to allow. Plus we're going to tell everyone about this story, we dont want anyone near us to be a customer here.
Thanks for reading.
Iamar.
Everything went sort of normal, technical problems from time to time, nothing serious.
But now I've found that I'm 1GB over quota on mi disk usage. Guess how much I have to pay for that? $ 120.
This is 2015. One GB, one, costs $ 120? Seriously?
Of course I've contacted customer support, pointing that on JodoHost's website says $ 0.5 per extra GB: http://www.jodohost.com/add-ons.asp
They said that my plan is old, my cost is $0.5 per extra MB and we have to pay. Period.
This is the first company I see that instead of caring about a loyal customer, they punish him.
Off course we're moving away from JodoHost, this is a totally unfair practice we're not going to allow. Plus we're going to tell everyone about this story, we dont want anyone near us to be a customer here.
Thanks for reading.
Iamar.