Discussion in 'Email Support' started by microweb, Feb 3, 2011.

  1. squidz

    squidz Perch

    OK, this is weird. Via the web interface, there is mail since Tuesday. But Outlook--while it claims to be connecting--is seeing nothing that wasn't already copied down locally.
  2. tanmaya

    tanmaya APAC Operations Staff Member

    It is excessive number of IMAP connection from some push email providers (like Blackberry), which in current migrating config are able to exhaust IMAP connections.
  3. squidz

    squidz Perch

    OK, so you're saying just be patient and it will work in a little bit?
  4. tanmaya

    tanmaya APAC Operations Staff Member

    Outlook, I can't say. Webmail client and Outlook uses same protocol in your case (IMAP). So they should see same content. Maybe try reconfiguring account and see if it fixes?
  5. squidz

    squidz Perch

    No luck so far. It is very, very strange: it is behaving as if everything is fine, but is not displaying any new messages or any messages after Tuesday. My phone sees new ones, the web interface shows new ones. Outlook does not.
  6. tanmaya

    tanmaya APAC Operations Staff Member

    There are Outlook repair tools available, or I think you can easily make a new PST and try on it?
  7. squidz

    squidz Perch

    it's not the PST. It's the connection somehow. All my old e-mail is there locally, no problem. Outlook is unable to "read" the current folders, but is not reporting any error.

    I've deleted and recreated the account, same behavior.
  8. squidz

    squidz Perch

    And, it's working ... no idea ... but it's working.
  9. microweb

    microweb Perch

    I can access phpMyAdmin with this server. Do you know how I would access this server in SQLyog?

    I tried http://173 . 0. 137. 3 (without the spaces) I've also tried it without the http.

    Is there a certain port that we need to use?
  10. Stephen

    Stephen US Operations Staff Member

    Yes there will be such a port, we'll publish it shortly, sorry for jumping the gun on recommending this at the moment, now once we have that port in place, it will be the best thing to use :D

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