Privacy Concerns

[Yash]

Fair comment - thank you. Guess I was just being lazy :] I'm sure you'll be willing to answer any questions if I get too confused...?

of course, and we got alot of resellers here to help you as well

 

[LegalAlien]

I've lived in the United States for a substantial bit of time so I'm not good with any Indian language I know quite a bit of French though..

I think Atul was interested in learning a bit of Spanish

I know this going off topic, but you are in India, with the rest of the support team, right? Do you all work in the same office? And how is the US office working - ie - the support telephone number - is it just an answering service or actual support techs with full access to all your systems or what?

 

[Yash]

We are an Indian company and we are located in India. Our entire staff is located in India

The US number forwards to our number in India. And yes, I'm right here in India

 

[Yash]

If I didn't mention, we work through the system administrators at the datacenter (at Miami, Florida) during critical server problems as well