Support ticket

Discussion in 'H-Sphere Reseller Hosting' started by WolfTrance, Dec 6, 2016.

  1. WolfTrance

    WolfTrance Guppy

    Hello,

    I am trying to login to get some help with my hosting site via a support ticket. However, it will not allow me to do so, it simply redirects me to another crazy page. Can someone please let me know what to do from here?
  2. Shubham

    Shubham Windows Team Staff Member

  3. I had the same problem. Why couldn't support send out an email to current account holders?
  4. Stephen

    Stephen US Operations Staff Member

    We did, we sent out to every account holder. We also posted the notices here and on facebook. Simple matter is people ignore most of our mails, and don't check the forums or facebook for updates.
    it was all sent back in JUNE. http://support.jodohost.com/threads...nd-maintenance-sat-9pm-cdt-sun-9am-cdt.42442/

    The subject of the mailing was:
    Important - New JodoHost support system is here this weekend

    Sent on June 10th, 2016.

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