Yash said:
I think both have been installed now, let me know if not
And Robert, let me remind you that it was your site that was causing problems for us, not the other way around. Everything Win1 froze, your site was on top of the request list with the highest CPU usage I've ever seen. I worked with you alot on this issue, I gave you possible reasons. You have a 120MB access database which could be one.. I instructed our administrators not to disable your site and if they have to, only temporarily
Yash, I beg to differ on several points. Firstly, all I have ever been told is that my site caused high CPU usage and to "fix it". I have never been told what kind of problems my site caused (other than the blanket statement of high-CPU usage) or what parts of mys ite are causing problems. I have advised many times that I have testing all pages on my dev box and everythign works as expected, and does not cause any adverse affects. But then my dev box is Windows 2000 not 2003. Despite this, I have double-checked some of my pages and everything appears fine.
You and others at Jodohost told me that you would look at my code and tell me what was causing your server problems. No one at Jodohost ever came back to me with anything. I would have happily looked at something specifically, if you had.
I appreciate being placed on win3, and I am more than willing to test somethings on your web hosting environment, but you need to ensure that all the components that were available on win1 are on win3. To date, ASPImage is still not installed/working. And while I have not tested "Persits.Upload" I am willing to bet this one isn't available either. Both were available on win1.
The size of the database may be a concern, but I don't believe it is the source of the problem. I have been running with such a database at that size for months at another web host, and in fact, it was running fine for several days on win1 without incident. I had advised you that I cannot easily move to SQL server, but it is something I am considering.
Since moving to win3, which I am told is a Windows 2000 box, my site has worked flawlessly, with the except of the images, which are dependant on ASPImage. As soon as you ensure this is installed (check ticket 6188 which is now 21 hours old) I can perform another couple tests.
I also asked you how I can tell if my site is causing the server problems since I cannot access any of the server performance data. I never received a response from you or anyone else from Jodohost. Can you provide me a contact or a method of checking the CPU usage?
While I find it difficult to understand how my site could cause the problem you have indicated, and I have not recieved any evidence to date that demonstrates concrete problems with my site, I have tried to do the best I can to help. However, I have received very limited help from Jodohost, short of disabling my site on numerous occasions, and repetative useless responses to my tickets.
I don't want to move to another host. I would like to resolve the current problems. But since the problems are an apparent incompatibility between my site and your web hosting environment, we have to work together. I may be able to change the code, but I need your assistance in getting to that point.